Fongo Community Forums

I have never received any reply regarding this matter. On 13-Jun-2016 I purchased World Credits and on 14-Apr-2017 I purchased VOIP Unlock yet my number was activated due to inactivity.

I am missing calls and would like my number and my account reactivated as soon as possible. I have even offered to purchase more World Credits, but nobody at Fongo will return my calls or even send an email.

Your assistance,is greatly appreciated.

Send a private message to Fongo Support with your ticket number: http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852.

Officially, they don't respond to tickets on the weekend:
"business hours are 9AM-4PM EST, Monday to Friday excluding holidays"
https://support.fongo.com/hc/en-us

By the way, VoIP unlock key accounts are never subject to deletion due to inactivity: https://support.freephoneline.ca/hc/en- ... t-deleted-.
Something else is going on.