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I couldnt login to my account

PostPosted: 02/04/2019
by shawnchen06
Hi Support,

I couldnt login to my account, I got wrong username or password error. I am pretty sure the password is right, and when I tried reset my password, I am told my account is invalid. Would you please help?

Thanks

Shawn

Re: I couldnt login to my account

PostPosted: 02/04/2019
by Liptonbrisk
You'll need to open a support ticket: https://support.fongo.com/hc/en-us/requests/new.
Select "My Account Inquiry" for the final issue type.

If your account was deleted, visit https://support.freephoneline.ca/hc/en- ... t-deleted-.

Re: I couldnt login to my account

PostPosted: 02/05/2019
by Jake
Also remember Fongo and FPL are to be thought as different companies. Make sure you are logging into the site as the logins are not interchangeable

https://www.freephoneline.ca/login

https://account.fongo.com/login/