I need to change the SIP Password please

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wafa
Just Passing Thru
Posts: 2
Joined: 03/18/2019
SIP Device Name: Grandstream Wave
Firmware Version: 1.0.3.19
Computer OS: Win7

I need to change the SIP Password please

Post by wafa »

Hi,
I had my SIP account registered on a friend's phone and we are no more friends now :(
Could you please change the SIP password ?
Thank you very much.
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Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: I need to change the SIP Password please

Post by Liptonbrisk »

You'll need to submit a ticket: https://support.fongo.com/hc/en-us/requests/new.
Choose "My Account Inquiry" for the final issue type.

Support staff is under no obligation to respond on these forums. I have no clue what response they'll provide to the ticket either, given the Acceptable Use Policy. Regardless, you'll need to submit a ticket if you want to change your SIP password.


https://www.freephoneline.ca/terms
"Acceptable Use Policy
The Customer may make use of the Services solely for his/her own personal, residential use. The Service is to be used for voice only purposes. The Customer may not resell or transfer the Service to any other person for any purpose, or charge any other person for the use of the Service."
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
wafa
Just Passing Thru
Posts: 2
Joined: 03/18/2019
SIP Device Name: Grandstream Wave
Firmware Version: 1.0.3.19
Computer OS: Win7

Re: I need to change the SIP Password please

Post by wafa »

Thank you for the suggestions.
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