Hi there,
I'd like to change my email address in "Account Settings" but it keeps saying
"The contact phone number you have entered is already used more than the maximum number of times per day. Please change the other phone number".
First of all, I don't understand the message.
I've trying other numbers and empty field, it doesn't change anything. It still the same error.
Any one has an idea what's going on?
Thx.
Changing email address in settings doesn't work.
- Liptonbrisk
- Technical Support
- Posts: 2772
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Changing email address in settings doesn't work.
I don't; I've never encountered that error.zetoune wrote: Any one has an idea what's going on?
For account related issues, submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Select "my account inquiry" for the final issue type.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Re: Changing email address in settings doesn't work.
Yes, actually I wrote to support and they fixed it for me.
Thank you.
Thank you.
- Liptonbrisk
- Technical Support
- Posts: 2772
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Changing email address in settings doesn't work.
I'm glad the problem is resolved. Thanks for reporting back!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.