Changing email address in settings doesn't work.

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zetoune
Just Passing Thru
Posts: 8
Joined: 09/23/2012

Changing email address in settings doesn't work.

Post by zetoune »

Hi there,

I'd like to change my email address in "Account Settings" but it keeps saying
"The contact phone number you have entered is already used more than the maximum number of times per day. Please change the other phone number".
First of all, I don't understand the message.
I've trying other numbers and empty field, it doesn't change anything. It still the same error.
Any one has an idea what's going on?

Thx.
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Liptonbrisk
Technical Support
Posts: 2773
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Changing email address in settings doesn't work.

Post by Liptonbrisk »

zetoune wrote: Any one has an idea what's going on?
I don't; I've never encountered that error.

For account related issues, submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Select "my account inquiry" for the final issue type.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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zetoune
Just Passing Thru
Posts: 8
Joined: 09/23/2012

Re: Changing email address in settings doesn't work.

Post by zetoune »

Yes, actually I wrote to support and they fixed it for me.
Thank you.
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User avatar
Liptonbrisk
Technical Support
Posts: 2773
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Changing email address in settings doesn't work.

Post by Liptonbrisk »

I'm glad the problem is resolved. Thanks for reporting back!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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