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how to Activate Call Forwarding

PostPosted: 04/15/2020
by sic698
Hi,

How do you activate call forwarding on the phone ?

Re: how to Activate Call Forwarding

PostPosted: 04/15/2020
by Liptonbrisk
Unless you want incoming calls to drop directly to voicemail, you'd probably be better off using Freephoneline to forward calls for you, by logging in at https://www.freephoneline.ca/followMeSettings and choosing your own settings.

Visit https://support.freephoneline.ca/hc/en- ... Follow-Me-.

The description here might be more useful: https://support.fongo.com/hc/en-us/arti ... Follow-Me-.

Re: how to Activate Call Forwarding

PostPosted: 04/15/2020
by sic698
so I can only enable call forwarding on the website and not on the phone directly ? dialing *72 ?

Re: how to Activate Call Forwarding

PostPosted: 04/15/2020
by Liptonbrisk
sic698 wrote: on the phone directly ? dialing *72 ?


No. When handled by an SPA ATA, the forwarded call will drop directly to voicemail since FPL rejects 302 SIP responses (redirect invite with temporarily moved) to Invite for call forwarding.
If you look at viewtopic.php?f=14&t=2337&p=13266, forwarded calls will drop directly to FPL's voicemail system, which you may find useful for dealing with known telemarketing numbers.

Obihai ATAs can bridge calls and have a setting called X_Use302ToCallForward, which should be disabled when using FPL. If you want to forward calls using a SIP device, the SIP device needs to take the incoming or existing call and bridge that call to the destination when using FPL, and the only ATAs I know that can do that are Obihai's.

Re: how to Activate Call Forwarding

PostPosted: 04/15/2020
by sic698
thank you for the information Liptonbrisk

have a nice day.

Re: how to Activate Call Forwarding

PostPosted: 04/15/2020
by Liptonbrisk
You too. Stay safe!