Fongo Community Forums

Hi I set up freephone line like more than 10 years ago for my family. I left Canada for a while and my grandma makes calls to Asia a lot. So I purchased a world credit auto reload bundle. But now when I try to call to these countries it seems like it keeps saying this:

"This call is not covered by your trariff plan"

An example of a number I am trying to call, I just dial 8216612000.
+82 1661-2000

My account still shows I have $50+ in credits. So what is the reason why this is happening?

I have ASUS RT-AC86U router with Cisco SP112 adapter.

Thanks for the help!

For international calls, dial 011 before the country code, which is 82, in this case.

If you still have problems, double-check your dial plan against what's listed on page 5 of the PDF guide: http://forum.fongo.com/viewtopic.php?f= ... 206#p64088.