[Resolved] THIS ACCOUNT IS BLOCKED
Posted: 07/15/2020
HI my name is Desmond I purchased a phone number last Friday July 10 2020 (unlock-key), and everything is configured inside the Grandstream HT 502 100%. I had Funkytown he is a huge supporter on this website and he helped me configure my ATA box on Friday July 10 2020 and even tested it out and all ports for SIP are properly forwarded through my modem. I want to Thank him as he spent hours with me in the last few days through Teamviewer..
I submitted a ticket to FREEPHONELINE/ FONGO about this problem since Friday July 10 2020 and still no reply by email.
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Monday July 13th 2020 I contacted 295.ca which is owned by Fiberoptics and spoke with a Tech support person and he said after opening up my account which is 2164270 to contact Freephoneline/FONGO to have you guys guys somehow release/unblock my phone number as its blocked in your system. he also mentioned that usually he can fix problems but this problem he has never once heard of but confirmed that only FREEPHONE/FONGO can fix it.
I need to speak with a Moderator or someone who can get into my account to unblock my number as soon as possible.
Thank You
I submitted a ticket to FREEPHONELINE/ FONGO about this problem since Friday July 10 2020 and still no reply by email.
.
Monday July 13th 2020 I contacted 295.ca which is owned by Fiberoptics and spoke with a Tech support person and he said after opening up my account which is 2164270 to contact Freephoneline/FONGO to have you guys guys somehow release/unblock my phone number as its blocked in your system. he also mentioned that usually he can fix problems but this problem he has never once heard of but confirmed that only FREEPHONE/FONGO can fix it.
I need to speak with a Moderator or someone who can get into my account to unblock my number as soon as possible.
Thank You