qdi40 wrote:
Any suggestions?
Your ATA's configuration guide is located at
viewtopic.php?f=15&t=16294.
The SIP Username and SIP password you need can be found after logging at
https://www.freephoneline.ca/showSipSettings.
Follow the steps, step by step, slowly down the list:
1. Check light patterns on your ATA (especially power and ethernet leds) first:
https://www.voipmechanic.com/linksyspap2.htm. If the power light is red, or if you notice there's something abnormal, then following the steps below are unlikely to help.
a, Avoid fake PAP2s (they're discontinued, and the ones found on eBay or Kijiji are often fakes as well):
https://www.ukvoipforums.com/viewtopic.php?t=565.
2. Before beginning the steps below make sure whatever Hitron gateway combo your ISP gave you is in bridge mode
if (and only if) you are also using your own router:
https://www.rogers.com/customer/support ... ridgemodem.
or
Disable SIP ALG in the modem/router combo that Rogers gave you.
For Hitron CGN3ACSMR and CODA-4582 series gateway modem/router combos from Rogers (and possibly other ISPs)
Open your web browser, and login at 192.168.0.1. Default username is cusadmin.
Select the “Basic” tab and disable “SIP ALG.” Click the “save changes” button.
When new firmware updates are pushed to Hitron devices from Rogers, settings may be reset. Check to ensure SIP ALG remains disabled, periodically, or especially when you have problems.
3. Disable DMZ and all port forwarding in your router(s). Port forwarding is a security risk.
4. Login to your ATA. Specify a high random SIP port in your ATA between 30000 and 60000.
Navigate to Line 1 (or whatever you're using for FPL)-->SIP settings, change SIP Port to a random number between 30000 and 60000.
Do not use the same random SIP port for any other Line. Always choose a different random local SIP port for each Line you're using.
If you've done this before, just choose a new random port number in that range.
Using a high random SIP port may help to bypass SIP ALG, and it also helps to avoid SIP Scanners (or hackers).
Also, changing local SIP port will reset a potential corrupted NAT association that developed between your router and ATA due to UDP timeouts.
If this step works, you were dealing with a corrupted NAT association that developed between your router and ATA.
click "Save Settings" button
Reboot ATA, and test with an incoming call.
If changing the local SIP Port in your ATA works, take a look at point #4 in the post below this one because being able to adjust UDP timeouts in your router would make this issue less likely to reoccur.
5. Try Proxyserver "voip4.freephoneline.ca:6060" without the quotation marks. Visit
viewtopic.php?f=15&t=16294 (look at page 6 of the .pdf).
If that's the proxy server you were already using, then try voip2.freephoneline.ca
Click "Save Settings" button. Reboot ATA.
If you suddenly register after doing this, then you were temporarily IP banned by the proxy server your ATA was attempting to register with before.
Having Reg Retry Intvl set to 120 seconds and Register Expires set to 3600 seconds in your ATA is extremely important to help avoid temporary IP bans.
https://community.freepbx.org/t/trunk-s ... ca/22479/8"As May 2013, our servers will rate limit REGISTER requests to a maximum of 10 requests per 5 minutes. Each authentication round usually consumes 2 requests (digest auth), so it is a fair number given our guidelines. Also, it does not affect INVITES (which are also authenticated)…"
Afterwards you will be temporarily IP banned by the specific proxy server you were attempting to register with.
Note that only one registration per FPL account is allowed at any time. When there are multiple devices/softphones using the same account, only the most recent registration is valid. The previous device will lose registration, and, consequently, incoming calls will not work on it. This is especially important to consider if someone else is using your SIP credentials (username and password) that are found after logging in at
https://www.freephoneline.ca/showSipSettings or if you're trying to register your FPL account with a smartphone SIP app or with another device. Registration is required for incoming calls. It is not required for outgoing calls. A more significant concern, though, is that multiple registration attempts can lead to temporary IP bans. The more devices being used can make the temporary ban happen more quickly. Note that each time you reboot or restart your ATA or SIP app, it's attempting to register with Freephoneline again. Multiple registration attempts within a short period can result in temporary IP ban. Each time you reboot your ATA it's attempting to register with FPL's proxy server.
Steps 6 to 9 you should do, regardless:
6. In the ATA, navigate to Voice-->SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled:
a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes
This helps to ensure the RTP audio stream is being sent to your WAN IP as opposed to your LAN IP due the manner FPL configures its switches.
d) NAT Keep Alive Interval--> 20 seconds
e) click "Save Settings" button
7. Navigate to Voice-->Line (whichever you use for FPL)-->NAT settings
a) NAT Mapping Enable should be yes
b) NAT Keep Alive Enable should be yes
c) NAT Keep Alive Msg should be $NOTIFY
d) click "Save Settings" button if changes were made
8) Log in your ATA, navigate to Voice-->Line-->Proxy and Registration-->Register Expires needs to be 3600 seconds (it probably already is set to 3600)
9) Navigate to Voice-->SIP-->SIP Timer Values (sec)
Reg Retry Intvl should be 120 seconds
Click "Save Settings" button if changes were made
Many older guides for FPL don't include this setting.
10. Reboot modem-->reboot router (wait for it to be fully up and running first before turning on your ATA)-->reboot ATA in that order
This is always the proper device reboot order.
Retest with an incoming call.
11. If there are still problems, try disabling the SIP ALG feature in whatever router it is that you're using. Here's an example:
https://www.obitalk.com/info/faq/sip-alg/disable-algFor the Linksys router listed in your profile, SIP ALG can be disabled by logging into that router and navigating to Administration-->Management-->Advanced Features-->SIP ALG:
Disable it. And click save settings.
12. Reboot modem-->reboot router (wait for it to be fully up and running first before turning on your ATA)--> reboot ATA in that order
This is always the proper device reboot order.
Retest with an incoming call. If an incoming call works, that means your ATA is registered.
Anyone know where the provisioning file may live for the pap 2t?
Not for FPL