Does FPL still provide number change? I have moved to a different area code, and submitted a support ticket requesting change. No response so far.
I do have the VOIP unlock key for the old number.
Anyone did the same? Do you have to register a new number, and purchase a new unlock key?
Thanks!
FPL number change
- bridonca
- Technical Support
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
Re: FPL number change
Fongo tech support is still very much affected by COVID19. I would send them a ticket once a week till you get a response. https://status.fongo.com/
I would probably get a disposable fongo account, and see if you can find a phone number you like. When you are able to reach Fongo technical support, let them know you want to port your fongo account over to freephoneline, or get a new number, whatever is easier or cheaper.
I would probably get a disposable fongo account, and see if you can find a phone number you like. When you are able to reach Fongo technical support, let them know you want to port your fongo account over to freephoneline, or get a new number, whatever is easier or cheaper.
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- Just Passing Thru
- Posts: 2
- Joined: 12/16/2020
- SIP Device Name: SPA122
- ISP Name: Cogeco Cable
Re: FPL number change
That's very helpful.
Thanks!
Thanks!
- Liptonbrisk
- Technical Support
- Posts: 2779
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: FPL number change
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.