Caller ID Issue - please help

[mysaurin]

I have Linksys WRTP54G 2FXS, since last 2 weeks I have weird issue when someone calls my caller ID displays "Incoming Call" instead of number or name but I can see their number after hanging up in the phone review. I tried everything but nothing works (*25 or *65)

Any suggestions?

[awan]

you need to login to your device VOIP configuration and then under the USER or USER1 tab check for the CID settings.

[mysaurin]

Hi Awan
what do you want me to look CID settings? I did not change anything there.

[rooster]

I have Linksys WRTP54G 2FXS, since last 2 weeks I have weird issue when someone calls my caller ID displays "Incoming Call" instead of number or name but I can see their number after hanging up in the phone review. I tried everything but nothing works (*25 or *65)

Any suggestions?

I have the almost the same problem. During the past few days, I have been trying to fix up this probblem, but it seems to come and go.
My problem is when some one call, it display my own name and number. Sometime, the Caller's name but my own number. It is not the ATA specific. I have SPA2102, SPA1001, and OBi100. All doing the same.

See thread http://forum.fongo.com/viewtopic.php?f=8&t=7738

[rooster]

you need to login to your device VOIP configuration and then under the USER or USER1 tab check for the CID settings.

Already checked. have been set to YES.

[Bisch]

Hello,
I had the same issue and resolved it by going to the webpage account "Follow-Me" settings and disabling.

I had a rule set for the last year that would auto forward calls to my FPL # so I could increase the # of rings before voicemail. FPL must of changed something on their side a few weeks ago cause the issue appeared on my setup and a friends.
Disabling "follow-me" fixed it, but now it only rings 5 times before voicemail (max limit).

Hope this helps.

[Bing Kol]

I wonder if a looped call forwarding set up causes the mentioned problem.

[rooster]

Yes, I too have the same issue. Disable follow me does fixes it. but that is not a solution, I need Simultaneous ring.

[mysaurin]

I did factory settings but still same issue, caller ID display after hanging up the phone. Caller ID is meant to decide to know who's calling but it is not working, not sure why???

[markhamfongouser]

Hi
i am having the same problem .
any help please ,
THE FOLLOW me is already Disabled.
please help me

[rooster]

Hi
i am having the same problem .
any help please ,
THE FOLLOW me is already Disabled.
please help me

Did you remember to save the setting after you disable it? It works for me.
This is now a known issue for FPL http://forum.fongo.com/viewtopic.php?f=38&t=7764

[mysaurin]

each time I change something I save my settings but no luck still....

[FONGO_mike]

each time I change something I save my settings but no luck still....

don't forget, any time you save a setting change on your ATA that you need to reboot it.

[mysaurin]

each time I change something I save my settings but no luck still....

don't forget, any time you save a setting change on your ATA that you need to reboot it.

I am saving ATA settings and re-booting it each time I make changes, please help me with settings. Do I need to change any thing in port forwarding?

[mysaurin]

after 1 month of wait time, I was able to get this fixed. I followed the steps from this link - http://forum.fongo.com/viewtopic.php?f=15&t=7962

Thanks