One way voice when calling in Montreal area

[bakht829]

I have same problem. One way audio, no incoming on VoIP.freephoneline.ca. Only works on outgoing to freephoneline/other land line numbers only, when I tried on any cell numbers. no luck... please help me to solve the problem?

[francisd84]

Hi,

This is the continuation of an older post http://forum.fongo.com/viewtopic.php?f=8&t=9360

I experiment one way voice if I call some numbers in Montreal area. My device is a Obi100 configured like the posts in this forum. I tried some Toronto numbers, it works fine. *98 works too. Incoming calls works great. This problem appears Monday. I'm with FLP since 3 months without issues before. I have another Obi100 with another VoIP provider (connected with other port than 5060) and it works fine too. I switched to voip2.freephoneline.ca with no more success.

Thanks a lot

[Fongo Support]

Hi,

This is the continuation of an older post http://forum.fongo.com/viewtopic.php?f=8&t=9360

I experiment one way voice if I call some numbers in Montreal area. My device is a Obi100 configured like the posts in this forum. I tried some Toronto numbers, it works fine. *98 works too. Incoming calls works great. This problem appears Monday. I'm with FLP since 3 months without issues before. I have another Obi100 with another VoIP provider (connected with other port than 5060) and it works fine too. I switched to voip2.freephoneline.ca with no more success.

Thanks a lot

Hi there,

I assume your obi is configured as per FPL guidelines so if you can please send me a PM with your account details I will verify your account at the back end.

Also, if you have a support ticket already open for this issue, please include that in your PM as well.

Thanks,

[gsookie]

Did you get a reply from them? I'm having the same issue on one of my VoiP keys and they closed my ticket without doing anything.

[gsookie]

I'm having the same issue with one of my VoIP keys. It's the one I bought from budlightlimephone and they closed the ticket without doing anything, basically saying it's my fault and they don't provide support for VoIP keys.