It seems there is a problem with outgoing calls. Many times it's happening that when I make outgoing calls, I can hear the person on the other side of the line but I can't be heard on the other side. This is happening from 3 days now. Is there a problem or something I need to do on my end. Please advice. I'm using a Linksys SPA2102 ATA.
Thanks for your help.
Outgoing calls
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- Just Passing Thru
- Posts: 3
- Joined: 10/07/2009
- SIP Device Name: SPA2102
- ISP Name: Rogers
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: Outgoing calls
Have you forwarded any ports from your router to the ATA? If not, you'll want to do this as it can be the number one culprit of one-way audio.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
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- Just Passing Thru
- Posts: 3
- Joined: 10/07/2009
- SIP Device Name: SPA2102
- ISP Name: Rogers
Re: Outgoing calls
My ATA is connected to modem directly and router is connected to ATA.
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- Just Passing Thru
- Posts: 16
- Joined: 10/08/2009
- SIP Device Name: Innomedia MTA 6328-2Re
- ISP Name: Videotron Cable
- Computer OS: Windows 7
- Router: D-Link DIR-601
Re: Outgoing calls
I have the same problem. I posted this problem without any answer. Could you guys send a detail way to open UDP ports? That would help a lot of users for sure. Also, you guys should put a users manual to set the ATA up. I know that it's a free service but more people would be interested in your product.
- FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
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- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: Outgoing calls
Do you mean set up physically or configure it...
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
- FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: Outgoing calls
Here's a quick one...
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2