Thank you for providing your settings.
nlemay wrote:STUN enabled: No
Correct.
STUN adds an additional point of failure, when enabled. If the STUN server goes down, so does your Freephoneline service.
STUN server:stun.ipns.com
STUN port:3478
STUN refresh time:3600 sec
When STUN is disabled (set to "No"), these settings are inconsequential since STUN is not being used.
The *Registration refresh time* set to 3600s (instead of the initial 180s) is very important
Yes.
viewtopic.php?f=8&t=20533 and
viewtopic.php?f=8&t=20537 are relevant.
The policy for registration interval settings has been published for over a decade (since VoIP unlock keys came into existence). Credential setting requirements are located at
https://support.freephoneline.ca/hc/en- ... redentials.
Strict enforcement of the 3600 second registration timer began in (mid to late) February 2023:
https://forums.redflagdeals.com/freepho ... #p37313532.
this led my account to be block by Fongo . .. which you then need to contact them to be unblock
For lack of registration due to not using a 3600 second registration interval, users can correct the issue themselves, provided the block occurred after March 27, 2023, by changing the registration expiry/interval in their devices to 3600 seconds.
Conversely, having your account blocked or suspended for not using permitted servers listed at
https://support.freephoneline.ca/hc/en- ... redentials requires a ticket submission to Fongo in order for the suspension to be lifted.
"Use of Fongo SIP Servers that are not listed in this document will result in your account being suspended."