le_kid wrote:Hi,
I want to port a number that we have transferred to Vonage a couple of years back. The number in question is not the 'primary' Vonage number, but a 'virtual' one. To make matters more complicated, it's been transferred to Vonage USA. When I try to fill the number porting form to port it back to Freephoneline, I can't select the right information as the billing address for the account is in the USA. Any suggestion to port it over?
Thanks
edit:
when putting in the information about the address while creating the account, the system did spit back the number we want to port, so that number must still be linked to the address in Canada, right?!?
14. Modifications
The terms of this Agreement or the Schedules, including fees, charges, features, content or any other aspects of a Service, may change at any time and without prior notice. The Customer is responsible for frequently reviewing this Agreement and the Schedule posted on Fongo’s web site to obtain timely notice of any such changes.
bridonca wrote:You pay $25 for porting, and $60 for SIP settings. Personally, I would pay the $60 first and get the ATA working to your satisfaction with the phone number Freephoneline provides. When you are satisfied, then pay $25 to port your old number over.
chene wrote:Thanks, unlock key ordered and is working well with obihai.
macrexfongo wrote:Hi,
A few questions about the service:
1) Can I port a number from my current carrier to Fongo and then use the free version of Fongo? (i.e not buy any credits/pay further money unless I choose to)
2) Can I port a number from a landline to Fongo Mobile?
3) Can I port from mobile to Fongo home?
Please also mention any other porting restrictions I should be aware of.
Thanks!
sinister.groupon wrote:I'm already a customer but picked a new number (no porting).
Trying to port a number for a family member under their account. Further, I will also be requesting the SIP Unlock key.
In which order should I proceed? Do I port the number, wait for it to complete, then get the SIP Unlock key? Do it in reverse? Do at the same time? Does it even matter? Only concern that the SIP credentials will be locked to the temporary number.
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