I have a crazy idea.
Since you are in the phone business, how about have a person answer a phone?
Customer service
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bridonca
- Technical Support
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
Re: Customer service
I think when Fongo starts charging $70 a month for their service, you might be able to to get a telephone CSR from India to incompetently take your call. Fongo does not have a telephone CSR, because it is too costly for what they charge.
Surprisingly, the ticket system and the forum is rather efficient, and it works, but is not for the impatient.
Surprisingly, the ticket system and the forum is rather efficient, and it works, but is not for the impatient.