"This account number is not valid" message

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to_munda
Just Passing Thru
Posts: 6
Joined: 02/27/2017

"This account number is not valid" message

Post by to_munda »

HI,
My old number was supposed to be ported from Vonage to Fongo today.
I got the email saying that it was done today. I have reset the Fongo adapter twice but when I dial out, its saying "This account number is not valid"
Please help!
Thanks
jpan
Just Passing Thru
Posts: 2
Joined: 07/12/2017
SIP Device Name: Home Phone
ISP Name: Shaw Cable

Re: "This account number is not valid" message

Post by jpan »

I got the same issue today, After I got the email confirmation of number porting complete. Setup the adapter and see all 4 lights on, but it says "this account number is not valid"
jpan
Just Passing Thru
Posts: 2
Joined: 07/12/2017
SIP Device Name: Home Phone
ISP Name: Shaw Cable

Re: "This account number is not valid" message

Post by jpan »

It's been solved. Thanks.
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