Fongo Voice Mail newly goes straight to Outlook junkmail

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Zendo_63
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Joined: 07/01/2017
SIP Device Name: IPhone 5S

Fongo Voice Mail newly goes straight to Outlook junkmail

Post by Zendo_63 »

Hi,
My Fongo’s voice mail is set to make a copy to my Outlook Live mailbox since 1 year.
Everything works fine until a month ago. Since the all the notifications sended to my email are ending in trash folder.

I didn’t make any change before in my mail account that could occur this.

I’ve try to find a workaround in Outlook and create a domain rule to accept and/or put it in my incoming box all the emails from @crazyum01.worldline.ca .But still no luck since the filter need a single prefix to work. The only way i’ve found, for now, is to right-click on a specific Voicemail in the junkmail and add it one by one rule to an authorised list .

Does anyone could help please ?

Thanks
michel2017
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Re: Fongo Voice Mail newly goes straight to Outlook junkmail

Post by michel2017 »

i had the same troubles

you must use this °@crazyum01.worldline.ca dont forget the ° before.


Michel
Zendo_63
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Re: Fongo Voice Mail newly goes straight to Outlook junkmail

Post by Zendo_63 »

michel2017 wrote:i had the same troubles

you must use this °@crazyum01.worldline.ca dont forget the ° before.


Michel
thanks ! ;)
michel2017
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Re: Fongo Voice Mail newly goes straight to Outlook junkmail

Post by michel2017 »

Me, i would like send a copy at two emails

Michel
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: Fongo Voice Mail newly goes straight to Outlook junkmail

Post by Jake »

michel2017 wrote:Me, i would like send a copy at two emails

Michel
This got answered in this thread http://forum.fongo.com/viewtopic.php?p=46936#p46936

You basically separate the email addresses with a comma.
michel2017
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Posts: 8
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Re: Fongo Voice Mail newly goes straight to Outlook junkmail

Post by michel2017 »

Ok thank you it working now,
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