New City Coverage

Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Home Phone Support Knowledge-base for more.

New City Coverage

Postby mh1983 » 08/31/2018

As per https://twitter.com/Fongo_Mobile/status ... 8503717893

Does "every city" also include every town? (ie. 100% province-wide coverage?)
mh1983
Lightly Seasoned
 
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
Firmware Version: 1.0.10.3
ISP Name: Teksavvy Cable
Computer OS: Windows 10 64 bit
Router: Linksys WRT N600 on DD-WRT
Smartphone Model: BlackBerry Q10

Re: New City Coverage

Postby Jake » 08/31/2018

viewtopic.php?f=4&t=19376

Calling is free to any city or town in any of Canada's 10 provinces. No more trying to figure out if an area is a free calling city at this time.

At this time the calling rates to the three territories remain the same as before.


The way I read that is it will include every city, town, village, hamlet; and everything in between. Apart from Nunavut, Yukon, and Northwest Territories where calling will be the same as before - for now.

The Fongo app should show you if the call is free, if you have that.
User avatar
Jake
Technical Support
 
Posts: 2823
Joined: 10/18/2009

Re: New City Coverage

Postby bridonca » 08/31/2018

I have tested a few villages in Nova Scotia that were not in the free calling area before, and it works now!
User avatar
bridonca
Technical Support
 
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: New City Coverage

Postby mh1983 » 08/31/2018

Sweet, thanks for the link, jake! I missed that one; sounds clearer than the tweet.

Thanks, bridonca, for testing it out! That was my next step. :) Glad to hear they ended up being free calls!

Finally, thanks, Fongo! This is great! We have a lot of family in small towns in NL, so we're thrilled with the updated coverage.
mh1983
Lightly Seasoned
 
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
Firmware Version: 1.0.10.3
ISP Name: Teksavvy Cable
Computer OS: Windows 10 64 bit
Router: Linksys WRT N600 on DD-WRT
Smartphone Model: BlackBerry Q10


Return to Community Support

Who is online

Users browsing this forum: Bing [Bot] and 6 guests