1) Ticket #330670
2) Ticket #330682
3) Installation of desktop app Freephoneline-Setup_3_2_7.exe
4) Using mobile app Fongo 3.10.6.28
Issue #1 (ticket #330670) couldn't use a land line to receive an audible 3 digit confirmation code. I changed the phone # for a cell phone # and the account was created with an exception (see below). I still think that Freephoneline/Fongo would have more customers if Fongo allow usage of land line phone # at registration/account creation time. Not every one has a cellular phone.
Issue #2 (ticket #330682) at step 4 of 4 at account creation time, i received an Exception report:
I received an automated notification telling me that "This ticket will now be closed".HTTP Status 500 -
type Exception report
message
descriptionThe server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.IllegalStateException
note The full stack traces of the exception and its root causes are available in the GlassFish Server Open Source Edition 3.1.2 logs.
GlassFish Server Open Source Edition 3.1.2
The login on Fongo website for that account is working.
I don't know if this exception has an impact on issue #4 (see below).
Issue #3 when i run the wizard desktop installation i received this message:
The wizard stops and the app is not installed. My internet connection is fine and i used it every days. The wizard doesn't use a good detection method. Here is a simple detection method:Freephoneline requires an active Internet connection for installation.
Please check your network configuration and proxy settings.
ping.exe -a google.com
Envoi d'une requête 'ping' sur google.com [172.217.13.142] avec 32 octets de don
nées :
Réponse de 172.217.13.142 : octets=32 temps=13 ms TTL=53
Réponse de 172.217.13.142 : octets=32 temps=24 ms TTL=53
Réponse de 172.217.13.142 : octets=32 temps=21 ms TTL=53
Réponse de 172.217.13.142 : octets=32 temps=23 ms TTL=53
Statistiques Ping pour 172.217.13.142:
Paquets : envoyés = 4, reçus = 4, perdus = 0 (perte 0%),
Durée approximative des boucles en millisecondes :
Minimum = 13ms, Maximum = 24ms, Moyenne = 20ms
Issue #4 when i run the mobile app, i received the following message:
The combination of username/password in working on Fongo website but not on mobile application (see above). Beside, the account was created with registration for desktop app. Does it means that the account can not used with mobile app ? Is it the exception with java.lang.IllegalStateException the problem ? I can not delete my account myself on the website. The recreation of the account appears to be the easiest way to deal with the "illegal state exception" (see above). I had offered my support to test a new/beta wizard's installation for desktop app regarding the internet detection method. They didn't reply. Without a new wizard, the desktop app is uninstallable for me. Can i create a second account with same mobile phone number ? Is it suitable ? I need this free phone line, please help !Houlà!
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