I couldnt login to my account

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I couldnt login to my account

Postby shawnchen06 » 02/04/2019

Hi Support,

I couldnt login to my account, I got wrong username or password error. I am pretty sure the password is right, and when I tried reset my password, I am told my account is invalid. Would you please help?

Thanks

Shawn
shawnchen06
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Re: I couldnt login to my account

Postby Liptonbrisk » 02/04/2019

You'll need to open a support ticket: https://support.fongo.com/hc/en-us/requests/new.
Select "My Account Inquiry" for the final issue type.

If your account was deleted, visit https://support.freephoneline.ca/hc/en- ... t-deleted-.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Re: I couldnt login to my account

Postby Jake » 02/05/2019

Also remember Fongo and FPL are to be thought as different companies. Make sure you are logging into the site as the logins are not interchangeable

https://www.freephoneline.ca/login

https://account.fongo.com/login/
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