Liptonbrisk wrote:Assigning static IPs has nothing to with FPL. The device’s IP is being assigned dynamically by your router. That’s why the IP changes.
Contact the company or ISP that provided your router and ask them to help you assign a static LAN IP for your ATA or IP Phone if that’s what you want. That’s a router function. https://www.howtogeek.com/184310/ask-ht ... my-router/
Ensure SIP ALG is disabled in whatever modem/router combo your ISP gave you. Alternatively, use voip4.freephoneline.ca:6060 for the proxy server.
Proper device boot order is always modem—>router (wait for it to be fully up and running first)—>ATA (or IP Phone).
If you need configuration help, specify the brand and model ATA you’re using, or visit viewforum.php?f=15.
sincere wrote:I can't find the SiP ALG tab in my CGN3 modem.
Why use voip4....
sincere wrote: I am ok with the voip.freephoneline.ca., not voip4.free....
Liptonbrisk wrote:sincere wrote: I am ok with the voip.freephoneline.ca., not voip4.free....
What is the brand and model of the VoIP device that you're using?
Or do you think it's better to be below?
ProxyServer voip4.freephoneline.ca
ProxyServerPort 6060
ProxyServerTransport UDP
RegistrarServer voip4.freephoneline.ca
RegistrarServerPort 6060
ProxyServer voip.freephoneline.ca
ProxyServerPort 5060
ProxyServerTransport UDP
RegistrarServer voip.freephoneline.ca
RegistrarServerPort 5060
Can the Proxy Server and RegistrarServer be different like this?
ProxyServer voip.freephoneline.ca
ProxyServerPort 5060
ProxyServerTransport UDP
RegistrarServer voip4.freephoneline.ca
RegistrarServerPort 6060
sincere wrote: It is ok now. Thanks.
You are very knowledgeable. Do you work for FPL, teacher?
Liptonbrisk wrote:sincere wrote: It is ok now. Thanks.
You're very welcome!You are very knowledgeable. Do you work for FPL, teacher?
Thank you for the compliment. No, I don't work for FPL. I believe all the moderators here are volunteers.
sincere wrote:I use the Hitron CGN3 modem. It was ok before, but recent months failed. I tried your suggestion, but can't find "SIP ALG" under the "Basic" tab.
sincere wrote:
Thank you, Sir! I have tried your suggestions, and used voip4.freephoneline.ca, 6060, etc, for long.
But still can't hear the other party.
Can it be the modem combo's problem?
If so, as you implied, I may try to use the CGN3 as a modem only and use my old router. But would you pls educate me a bit on how to disable the router part of the CGN3, and then how to configure the modem and router? Thanks.
sincere wrote:
3) Seems it's too troublesome to bridge the CGN3 to an old router,
Can it be the Obihai 100 being too old?
Your last para of port forwarding may be so advanced for me that I can hardly understand. Sorrry to be dumb.
As I can still use the soft phone (the FPL software) on my computer, perhaps I can just use the software to call
sincere wrote:
I tried to bridge based on your that Roges link, but I couldn't even log onto the CGN modem's interface
The Obihai 100 is the ATA box
not the phone. The phone is perfect with both mic and speaker/handset tested.
Yes, the FPL desktop application is ok without any problem.
Liptonbrisk wrote:
That's pretty bizarre. If the desktop app works while the computer is connected to the CGN3, your ATA should work as well.
1) Ensure any computer running the FPL app is turned off (or ensure the app is not running at all).
2) What happens if you use voip2.freephoneline.ca:5060 for the proxy server?
sincere wrote:
Thanks for your patience. I thought the software FPL is different from the hard FPL. The fact that the soft phone can work on computer doesn't mean the hard phone with the ATA will work, right?
Liptonbrisk wrote:I also have something else for you to try.
In your ATA, navigate to
ITSP Profile (FPL)-->SIP
Does 1) disabling X_UseRport make a difference? You will need to uncheck the default box on the right, and then uncheck the box under the value column. Reboot ATA. Test.
Does 2) disabling both X_UseRport and X_DiscoverPublicAddress make a difference? Reboot ATA after changing settings. Test.
If neither 1 nor 2 helps, re-enable both settings.
Liptonbrisk wrote:You could submit a ticket at https://support.fongo.com/hc/en-us/requests/new and ask if they'll do a "force registration" for you. Explain your lack of incoming audio issue in the ticket and mention that after server migration you started experiencing this problem. They don't offer free technical support, but they might make an exception due to the server migration. However, if the problem is the CGN3, a forced registration isn't going to help.
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