Incoming Calls from Europe Failing

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birnie
Just Passing Thru
Posts: 2
Joined: 04/08/2010
SIP Device Name: Linksys PAP2
Firmware Version: 5.1.6(LS)
ISP Name: Rogers Cable

Incoming Calls from Europe Failing

Post by birnie »

Hello,

Using the fongo android app, all calls incoming from Europe keep going to a fast busy signal, i have family there. Anyway to fix this?

Birnie
senos
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Posts: 56
Joined: 12/15/2011
SIP Device Name: OBI202
ISP Name: Cable
Router: linksys max-stream ac1750

Re: Incoming Calls from Europe Failing

Post by senos »

My family calls me from Poland without any problem. they must use prefix 001 in your case it may be different for example 01 etc.
senos
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Posts: 56
Joined: 12/15/2011
SIP Device Name: OBI202
ISP Name: Cable
Router: linksys max-stream ac1750

Re: Incoming Calls from Europe Failing

Post by senos »

what's interesting, the quality of the voice is always better than when someone calls from Canada.
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Fongo Support
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Re: Incoming Calls from Europe Failing

Post by Fongo Support »

birnie wrote:Hello,

Using the fongo android app, all calls incoming from Europe keep going to a fast busy signal, i have family there. Anyway to fix this?

Birnie
Hi,

Do you allow calls from private/unknown numbers in Fongo app? If you do and still not working, please contact support to check this.

http://fongo.help/submit
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