FPL with HT-701 (Firmware 1.0.8.2)

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Re: FPL with HT-701 (Firmware 1.0.8.2)

Postby Liptonbrisk » 09/27/2018

mh1983 wrote:So far so good. SIP OPTIONS Keep Alive Interval seems to have changed to a default of 30, whereas my guide calls out 20. That's the only difference I've noticed so far. Will monitor a little more before updating the guide.


It should be 20.

https://support.freephoneline.ca/hc/en- ... redentials
"Keep Alive Interval: 20 seconds"

Your guide is correct.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Posts: 773
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
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Router: Asuswrt-Merlin

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Re: FPL with HT-701 (Firmware 1.0.8.2)

Postby Melchizedek » 10/06/2018

Hi, thank you very much for your guide, I have recently acquired an HT702, updated its firmware, reset it to default and followed this guide successfully.

I have two questions:

1) Can you tell me how I could specify, in the Dial Plan, that dialing 411 should get me to 111-111-1111, and that dialing 811 should get me to 222-222-2222?
2) I will need to configure a second HT-701/HT-702 device, but this time with voip.ms. It looks like the voip.ms configuration guide is a little dated (based on firmware 1.0.0.18). Should I still follow the outdated voip.ms guide, or follow this FPL guide instead and replace the credentials?

Thanks!
Melchizedek
Quiet One
 
Posts: 25
Joined: 06/10/2012
SIP Device Name: OBi100
Firmware Version: Always Latest
ISP Name: Virgin Mobile (Fiber)
Computer OS: Windows 10
Router: Virgin router (Valerie)

Re: FPL with HT-701 (Firmware 1.0.8.2)

Postby Liptonbrisk » 10/06/2018

Melchizedek wrote:
1) Can you tell me how I could specify, in the Dial Plan, that dialing 411 should get me to 111-111-1111, and that dialing 811 should get me to 222-222-2222?


You're in Quebec, so you don't need to do that: https://support.fongo.com/hc/en-us/arti ... 1-811-911-.
All you need in your dial plan is [2-9]11

But <811=2222222222> does what you're asking.

I will need to configure a second HT-701/HT-702 device, but this time with voip.ms.


We don't support other VoIP services here. Please contact voip.ms.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Posts: 773
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

Re: FPL with HT-701 (Firmware 1.0.8.2)

Postby Melchizedek » 10/21/2018

I have configured both ATAs with FPL, but even though both my relatives use the same router and the same ISP, the one with the HT-702 experiences some registration issues. His device randomly loses registration, even though it is configured according to this guide. Do you have any advice?
Melchizedek
Quiet One
 
Posts: 25
Joined: 06/10/2012
SIP Device Name: OBi100
Firmware Version: Always Latest
ISP Name: Virgin Mobile (Fiber)
Computer OS: Windows 10
Router: Virgin router (Valerie)

Re: FPL with HT-701 (Firmware 1.0.8.2)

Postby Liptonbrisk » 10/21/2018

Melchizedek wrote:I have configured both ATAs with FPL, but even though both my relatives use the same router and the same ISP


It doesn't matter if it's the same ISP unless both ATAs are located at the exact same address and attached to the same router. Intermittent congestion and connectivity issues can occur regardless of whether the same ISP is used at two different locations.

If both ATAs are at the same physical location, do not use the same Primary SIP Server in both ATAs, unless you have no other choice (i.e., unless you're forced to use voip4.freephoneline.ca:6060 due to SIP ALG problems).

Please read the preamble (the first four pages) of this PDF guide: viewtopic.php?f=15&t=18805#p73839 (especially point #6 on page 3). I realize the guide is for a different ATA, but the preamble, generally, applies to everyone. Additionally, ensure that QoS is properly enabled for ATAs in the router being used (refer to the router manual, and also refer to page 45 in the same PDF guide).


Note that only one registration per FPL account is allowed at any time. When there are multiple devices/softphones using the same account, only the most recent registration is valid. The previous device will lose registration. This is especially important to consider if someone else is using your SIP credentials (username and password) that are found after logging in at https://www.freephoneline.ca/showSipSettings (or if you're trying to register your FPL account with a smartphone SIP app or with another device). Registration is required for incoming calls. It is not required for outgoing calls. If you simply want to make outgoing calls using your FPL number, configure, but don't register the account, on the SIP app being used. This is also important to consider if you're using Freephoneline's desktop application (don't have it running while using your ATA with the same FPL account). Additionally, keep in mind that if someone else is also attempting to register the same SIP credentials on another device where you live, too many registration attempts can result in a temporary IP ban.

If your ATA makes more than 5 registration attempts in 5 minutes, you may end up being temporarily IP banned by the specific FPL server the ATA was sending registration requests to. If you're temporarily IP banned, you could then try switching ProxyServer (refer to pages 14, 20, and 21) to a different FPL server than the one you were previously using (voip.freephoneline.ca, voip2.freephoneline.ca, or voip4.freephoneline.ca:6060), unless you need to use voip4.freephoneline.ca:6060 because you have SIP ALG forced on in your router. The purpose of voip4.freephoneline.ca:6060 is to circumvent SIP ALG features in routers.

From https://community.freepbx.org/t/trunk-s ... ca/22479/8
"As May 2013, our servers will rate limit REGISTER requests to a maximum of 10 requests per 5 minutes. Each authentication round usually consumes 2 requests (digest auth), so it is a fair number given our guidelines. Also, it does not affect INVITES (which are also authenticated)...

This rate limit is applied per IP address as our service is tailored to residential Canadian users (ADSL/Cable)."


Each time you reboot an ATA, it attempts to register with FPL.
If you're temporarily IP banned, you could then try switching Primary SIP Server to a different FPL server than the one you were previously using (voip.freephoneline.ca, voip2.freephoneline.ca, or voip4.freephoneline.ca:6060), unless you need to use voip4.freephoneline.ca:6060 because you have SIP ALG forced on in your router. The purpose of voip4.freephoneline.ca:6060 is to circumvent SIP ALG features in routers. Or you can disable FPL SIP registration in all devices (turn off your ATA) and wait several hours until the temporary ban clears.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 773
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

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