Message waiting indicator problem

Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Home Phone Support Knowledge-base for more.

Message waiting indicator problem

Postby emailit » 05/31/2018

I signed up a friend with Fongo Home Phone last month. Porting the old number and setup went smoothly. However, the HT-801 keeps signaling (the blue phone icon flashes slowly) that Fongo has a voice message. A message did exist, but it was retrieved and deleted. Now the HT-801 keeps indicating to all the handsets that there is a voice message .... CONSTANTLY. I rebooted the HT-801 but the phone icon eventually starts to blink slowly again. I opened a ticket several weeks ago when this problem first appeared. Support did not know what the problem was. Since then, dialing *98, no longer accesses the voicemail system ... just "dead air" is heard ... no voice comes on. Anyone know what is happening? My friend keeps thinking there is a message to retrieve and is driving her nuts!

Update: Ater about 24 hrs, the blue phone icon on the HT-801 stopped flashing slowly. No more message waiting indication!
Just Passing Thru
Posts: 5
Joined: 02/19/2017
SIP Device Name: HT801
ISP Name: Teksavvy (Cable)
Computer OS: Android, but irrelevant
Router: Motorola Surfboard 6580

Return to Community Support

Who is online

Users browsing this forum: No registered users and 0 guests