Can't Add any Addons

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Phoenixis
One Hit Wonder
Posts: 1
Joined: 06/13/2018
SIP Device Name: Phone/Tablet

Can't Add any Addons

Post by Phoenixis »

I am having an issue with renewing my SMS.

When I click on Addons, it takes me to the proper screen.
When I click on the "Buy" button to get my SMS added, it thinks for 3-5 seconds with the loading wheel, then goes directly back to the previous screen (to purchase addons)

Please help!

Thanks in advance!
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Can't Add any Addons

Post by Fongo Support »

Phoenixis wrote:I am having an issue with renewing my SMS.

When I click on Addons, it takes me to the proper screen.
When I click on the "Buy" button to get my SMS added, it thinks for 3-5 seconds with the loading wheel, then goes directly back to the previous screen (to purchase addons)

Please help!

Thanks in advance!
Hi,

Have you tried on a different WiFi connection?

If still not working, you will need to contact support:

http://fongo.help/submit

Regards,
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