Recover fongo when switch from iphone to Android

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Recover fongo when switch from iphone to Android

Postby Dulce Rojo » 09/11/2018

I just got a new Samsung, I used to have an iphone. But can't access to my fongo number from my new phone, I downloaded the app but doesn't recognize my account. Help!
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Re: Recover fongo when switch from iphone to Android

Postby bridonca » 09/12/2018

Set up a new Fongo account on your Samsung with another email address, then PM support, and see if you can swap numbers.
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Re: Recover fongo when switch from iphone to Android

Postby Jake » 09/12/2018

This is an Apple thing. Accounts made on IOS devices are locked to IOS devices unfortunately. The reverse is not true luckily so when you make an account on Android you will also be able to use it on an IOS device.

See this help page for instructions of what to do in your case (the first NOTE), or do as above .
https://support.fongo.com/hc/en-us/arti ... e-devices-
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