Incoming Calls from Europe Failing

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.

Incoming Calls from Europe Failing

Postby birnie » 02/04/2019

Hello,

Using the fongo android app, all calls incoming from Europe keep going to a fast busy signal, i have family there. Anyway to fix this?

Birnie
birnie
Just Passing Thru
 
Posts: 2
Joined: 04/08/2010
SIP Device Name: Linksys PAP2
Firmware Version: 5.1.6(LS)
ISP Name: Rogers Cable

Re: Incoming Calls from Europe Failing

Postby senos » 06/22/2019

My family calls me from Poland without any problem. they must use prefix 001 in your case it may be different for example 01 etc.
senos
Quiet One
 
Posts: 45
Joined: 12/15/2011
SIP Device Name: OBI202
Router: OBI202

Re: Incoming Calls from Europe Failing

Postby senos » 06/22/2019

what's interesting, the quality of the voice is always better than when someone calls from Canada.
senos
Quiet One
 
Posts: 45
Joined: 12/15/2011
SIP Device Name: OBI202
Router: OBI202

Re: Incoming Calls from Europe Failing

Postby Fongo Support » 06/23/2019

birnie wrote:Hello,

Using the fongo android app, all calls incoming from Europe keep going to a fast busy signal, i have family there. Anyway to fix this?

Birnie


Hi,

Do you allow calls from private/unknown numbers in Fongo app? If you do and still not working, please contact support to check this.

http://fongo.help/submit
User avatar
Fongo Support
Site Moderator
 
Posts: 1686
Joined: 01/01/2013


Return to Community Support

Who is online

Users browsing this forum: No registered users and 0 guests

cron