Larger amount of purchasable world credts ?

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Larger amount of purchasable world credts ?

Postby tanny » 10/01/2019

https://www.freephoneline.ca/accountInfo
Why is it that I can only purchase "$5 of World Credits" at a time. ???
Can you guys please allow it so that we can pay whatever amount we want, for long-distance calling, if need be.?
Having to go back-n-forth 5 times, just to add $25 to my account is annoying, to say the least.

And no, I don't want to use "auto-recharge", since for security reasons, I like to pay ahead with the sum of my choosing, that is convenient for me.

thx ahead.
tanny
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Location: Ontario, Canada
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Re: Larger amount of purchasable world credts ?

Postby Jake » 10/02/2019

I seem to remember it was limited because of abuse at one time, I forget all the details though so I could be wrong.

If you want to purchase bigger amounts you have to submit a support ticket https://support.fongo.com/hc/en-us/requests/new
Not ideal by any means, but that is how they have it currently unfortunately.
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Jake
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Re: Larger amount of purchasable world credts ?

Postby tanny » 10/05/2019

Jake wrote:I seem to remember it was limited because of abuse at one time, I forget all the details though so I could be wrong.

If you want to purchase bigger amounts you have to submit a support ticket https://support.fongo.com/hc/en-us/requests/new
Not ideal by any means, but that is how they have it currently unfortunately.


Ok, Thanks for reply.

Oh, and BTW on a sidenote:
I just noticed that I can increase my "Rings before Voicemail", (which used to be limited to 5).
Mucho Thanks all, this now saves me from racing up or down the stairs chasing the phone. :)

Thanks again.
tanny
Quiet One
 
Posts: 27
Joined: 02/16/2012
Location: Ontario, Canada
SIP Device Name: SPA2102
Firmware Version: always latest
ISP Name: start.ca
Computer OS: Linux, Windoze
Router: Linksys SPA2102


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