Problems Registering On the "Fongo Mobile" App

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.

Problems Registering On the "Fongo Mobile" App

Postby whataboutbob » 02/20/2020

I downloaded and installed the "Fongo Mobile" app without problems. However in attempting to register an account within the app I get stuck on the "911" screen. Incidentally, I tried registering with both the android and IOS apps and cannot get past the 911 screen. The last field I can fill out (on the 911 screen) is the street #. In the street name field it says to properly fill out the postal code (which already has been filled out without incident). I cannot get past this screen. Any help would be welcome. Thanks for everyone's time.
whataboutbob
One Hit Wonder
 
Posts: 1
Joined: 02/20/2020

Re: Problems Registering On the "Fongo Mobile" App

Postby Liptonbrisk » 02/20/2020

According to the Fongo Status website, there's a "major outage" for account services, which includes registration, currently: https://status.fongo.com/. I would wait for the outage status to clear.

Should you require further assistance, submit a ticket at https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 1311
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


Return to Community Support

Who is online

Users browsing this forum: No registered users and 2 guests