Out going calls busy, incoming calls strait to voicemail

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Out going calls busy, incoming calls strait to voicemail

Postby sdblanchet » 03/26/2020

Yesterday the phone was working fine
this morning no out going call and no incoming calls
outgoing always busy
incoming strait to voice mail

Looked at fongo system stus, all is operational

Any ideas ?
sdblanchet
Just Passing Thru
 
Posts: 2
Joined: 06/18/2019
SIP Device Name: GrandStream HT801
ISP Name: Videotron, cable
Computer OS: Win 10

Re: Out going calls busy, incoming calls strait to voicemail

Postby sdblanchet » 03/27/2020

Problem solved

firewall was reset and problem was solved
sdblanchet
Just Passing Thru
 
Posts: 2
Joined: 06/18/2019
SIP Device Name: GrandStream HT801
ISP Name: Videotron, cable
Computer OS: Win 10

Re: Out going calls busy, incoming calls strait to voicemail

Postby elementskates » 05/29/2020

What firewall did you reset and how? I'm a new user and having the same issue. The phone light on the HT-801 isn't illuminated.
elementskates
Just Passing Thru
 
Posts: 2
Joined: 05/29/2020
SIP Device Name: HT-801
ISP Name: Bell Fibe
Computer OS: osx
Router: Not sure


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