how to Activate Call Forwarding

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how to Activate Call Forwarding

Postby sic698 » 04/15/2020

Hi,

How do you activate call forwarding on the phone ?
sic698
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Re: how to Activate Call Forwarding

Postby Liptonbrisk » 04/15/2020

Unless you want incoming calls to drop directly to voicemail, you'd probably be better off using Freephoneline to forward calls for you, by logging in at https://www.freephoneline.ca/followMeSettings and choosing your own settings.

Visit https://support.freephoneline.ca/hc/en- ... Follow-Me-.

The description here might be more useful: https://support.fongo.com/hc/en-us/arti ... Follow-Me-.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Re: how to Activate Call Forwarding

Postby sic698 » 04/15/2020

so I can only enable call forwarding on the website and not on the phone directly ? dialing *72 ?
sic698
Just Passing Thru
 
Posts: 16
Joined: 10/26/2013

Re: how to Activate Call Forwarding

Postby Liptonbrisk » 04/15/2020

sic698 wrote: on the phone directly ? dialing *72 ?


No. When handled by an SPA ATA, the forwarded call will drop directly to voicemail since FPL rejects 302 SIP responses (redirect invite with temporarily moved) to Invite for call forwarding.
If you look at viewtopic.php?f=14&t=2337&p=13266, forwarded calls will drop directly to FPL's voicemail system, which you may find useful for dealing with known telemarketing numbers.

Obihai ATAs can bridge calls and have a setting called X_Use302ToCallForward, which should be disabled when using FPL. If you want to forward calls using a SIP device, the SIP device needs to take the incoming or existing call and bridge that call to the destination when using FPL, and the only ATAs I know that can do that are Obihai's.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
Technical Support
 
Posts: 1247
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

Re: how to Activate Call Forwarding

Postby sic698 » 04/15/2020

thank you for the information Liptonbrisk

have a nice day.
sic698
Just Passing Thru
 
Posts: 16
Joined: 10/26/2013

Re: how to Activate Call Forwarding

Postby Liptonbrisk » 04/15/2020

You too. Stay safe!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 1247
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


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