[Resolved] Grandstream HT801 - blocking a number

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[Resolved] Grandstream HT801 - blocking a number

Postby grrizzlly » 07/12/2020

Hello, I need to block 1 local number who which dialed me repeatedly at 4 AM. My phone does not support block caller function. Is there a way to configure on the adapter? I looked at the manual and couldn't find any obvious setting.

Thank you.
grrizzlly
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Re: Grandstream HT801 - blocking a number

Postby Liptonbrisk » 07/12/2020

I don't have your ATA, and I've never used it.

But page 39 of the admin guide for your ATA mentions a blacklist for incoming calls feature: http://www.grandstream.com/sites/defaul ... _guide.pdf.

You would find that feature under the advanced settings section of your ATA's web user interface.

First, login at https://www.freephoneline.ca/doGetCallLogs. Then find the number that spammed you. Enter the phone number exactly as it appears in Freephoneline's call logs into the Blacklist For Incoming Calls section in the ATA.
Phone numbers must be separated by a comma.

I suspect the incoming call from numbers in that blacklist section would drop directly to Freephoneline's voicemail system, but I'm not positive (I don't have your ATA and can't test).

If the feature is missing in your ATA, you'll need to update firmware.
Your latest ATA firmware can be found at http://www.grandstream.com/support/firmware.
I don't accept responsibility for failed firmware updates.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: Grandstream HT801 - blocking a number

Postby grrizzlly » 07/13/2020

Got it, found it and configured.

Thank you for your help!
grrizzlly
Just Passing Thru
 
Posts: 13
Joined: 03/28/2015
SIP Device Name: Linksys SPA2102
Firmware Version: 5.2.13(004)
ISP Name: Start.ca

Re: Grandstream HT801 - blocking a number

Postby Liptonbrisk » 07/13/2020

You're welcome!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 1338
Joined: 04/26/2010
SIP Device Name: OBi202
Firmware Version: 3.2.2 (Build:5921EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin


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