Music On Hold Feature with Linksys PAP2T

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Music On Hold Feature with Linksys PAP2T

Postby robchiappetta » 03/09/2012

I see that the Linksys PAP2T ATA has a Music On Hold feature. I followed the instructions in the admin guide for the ATA and it informs me to enter in "imusic" for the MOH Server.

When I set that up, and try putting a call on hold, the person being put on hold hears "This Service Is Not Available..."

Does FPL/Fongo support this feature? or am I just not setting it up correctly?
Rob
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Re: Music On Hold Feature with Linksys PAP2T

Postby FONGO_steve » 03/09/2012

At present time we have a default MOH that plays from the server side - we don't support the altering of that via user agents.

Main reason behind this is the broadcast and copyright laws surrounding music on hold.
Steve
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Re: Music On Hold Feature with Linksys PAP2T

Postby robchiappetta » 03/09/2012

Thanks Steve for the quick response. So are you saying that there is default music that already will play when I put a call on hold?
Rob
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Linksys PAP2T
Linksys EA9500
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Re: Music On Hold Feature with Linksys PAP2T

Postby FONGO_steve » 03/12/2012

That is correct Rob
Steve
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Re: Music On Hold Feature with Linksys PAP2T

Postby qdi40 » 03/13/2012

I have the same setup as Rob and when i hit flash to jump to another call the on hold music did not play, is there a different method for jumping between calls to get the hold music to play, (a * command perhaps)?
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Re: Music On Hold Feature with Linksys PAP2T

Postby qdi40 » 04/11/2012

Hi FONGO_steve,

Any idea if there are any changes I would need to make to get this to work on my setup if its a service FPL is offering its users, thus far I have not been able to get it to work, has anyone else?
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Re: Music On Hold Feature with Linksys PAP2T

Postby FONGO_steve » 04/11/2012

I simply use the 'flash' button to switch between calls and the non-active call gets the music. If you wanted to PM me your number I can double check the configuration and also give it a quick test on my office ATA (a Grandstream HT-286).
Steve
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Re: Music On Hold Feature with Linksys PAP2T

Postby qdi40 » 04/12/2012

Number sent via PM.

Thanks
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Re: Music On Hold Feature with Linksys PAP2T

Postby maxkuku » 04/18/2012

Hi steve

I have ht 286 but moh doesn't work.Would you mind to check for me, please?
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Re: Music On Hold Feature with Linksys PAP2T

Postby newbie12 » 04/08/2019

Is there a way to turn the music off entirely?

Note that I've set up 2 accounts, one for myself a few years back, and now one for my parents, and only my parents' account has on hold music, even though I've set them up the same way.
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