Fongo Community Forums

Issue looks to be resolved. 487 termination request now being sent.

I factory reset the phone and checked the settings as you provided. It did the trick. Unsure what initially caused it to be unregistered, as I had not implemented any changes and had been working okay prior.

Registration (connected status) is a requirement for incoming calls but not for outgoing calls (unless "Outgoing Call without Registration" is set to "No" in the Grandstream device). Do incoming calls work? If incoming calls work that always means you're registered. Incoming cal...

Are you logged into the correct FPL web account? / Yes, I only have one FPL account. I haven't made any changes to it. It's still available: https://www.freephoneline.ca/downloadDesktopApplication ./ sorry, I should have said not available for Mac OS. But now I see that's irrelevant to my first que...

On the freephoneline.ca page under sip settings. I show:SIP Status: disconnected. Yet, my VoIP is online and working. Is this referring to the desktop app, which is no longer available?

Thanks for sharing all your knowledge and info, hopefully we will see this fix happen sooner than later. FPL VoIPUnlock key is great service to have.

this capture was what I was seeing and then lead me to think that the SBC (session border controller) is messing with it. Is this issue affecting all FPL users? INVITE sip:5555555555@voip4.freephoneline.ca:6060 SIP/2.0 Via: SIP/2.0/UDP 192.168.3.235:5060;branch=z9hG4bK990824362;rport From: "VoI...

Looking at the capture closer it reveals that the CANCEL message from the VOIP phone includes a different Call-ID header than the INVITE did. :? And this is a problem because : ...and Ive quoted from: https://andrewjprokop.wordpress.com/2014/03/06/understanding-the-sip-via-header/ "The branch p...

[attachment=0]Call flow.pdf

Thanks Libtonbrisk for all your replies. I haven't had a chance to check the forum until now. I implemented the changes to my settings per your suggestions. Still having the same issue. Whats interesting is I don't believe its related to the Grandstream device. I setup my old Linksys PAP2T and disco...

I switched my Linksys ATA with a new Grandstream GXP2135. All seems to work except for outgoing calls from the Grandstream do not end when you hang up or press the end call button. Incoming calls work fine and will end when you hangup on the Grandstream. Ive checked NAT settings, its set to stay-ali...

That did the trick, there must have been a config file left when I first uninstalled the app. Erased everything, rebooted, re-downloaded the app and it asked me to enter my freephoneline login info when it first started.

thanks.

When I first signed up with FreePhoneline.ca I was given a phone number and I downloaded and installed the desktop app. I then decided to have my home phone # ported to FreePhoneline.ca So it appears the ported # has replaced my original # from when I first signed up. But, my original # from when I ...