Search found 38 matches

by ma678
07/05/2019
Forum: Community Support
Topic: Can't make international calls
Replies: 10
Views: 9995

Re: Can't make international calls

Any word when the service will be restored? Thanks

Sent from my ONEPLUS A6010 using Tapatalk
by ma678
07/04/2019
Forum: Community Support
Topic: Can't make international calls
Replies: 10
Views: 9995

Re: Can't make international calls

I cannot dial any international numbers even if my account balance is over $5.00. I got the error message "the number your dialed 01186xxxxxxxxxxx was rejected by service provider. the reason is 502". Call log under my account is "network (wan) out of order". Please help. Visit ...
by ma678
07/03/2019
Forum: Community Support
Topic: Can't make international calls
Replies: 10
Views: 9995

Re: Can't make international calls

I cannot dial any international numbers even if my account balance is over $5.00. I got the error message "the number your dialed 01186xxxxxxxxxxx was rejected by service provider. the reason is 502". Call log under my account is "network (wan) out of order".

Please help.
by ma678
10/09/2016
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1871038

Re: Freephoneline - $79.95* - things you need to know

Am I able to purchase a second key at a discount? No Or how much is the fee to change my number? First change is free http://support.freephoneline.ca/hc/en-us/articles/212430586-Changing-your-phone-number-if-you-don-t-like-it-or-are-moving Good to know. Just submitted a number change request. Thanks.
by ma678
10/06/2016
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1871038

Re: Freephoneline - $79.95* - things you need to know

Hi there, I've been with fpl since I purchased the unlocking key in 2010. The whole family just relocated to GTA from BC recently. Am I able to purchase a second key at a discount? Or how much is the fee to change my number? I am considering the first option since I still have friends in BC who like...
by ma678
06/12/2013
Forum: Community Support
Topic: Was there an outage at Richmond BC today?
Replies: 1
Views: 3233

Was there an outage at Richmond BC today?

My phone didn't work all of a sudden this morning.

Was there an outage at Richmond BC?
by ma678
03/23/2013
Forum: Community Support
Topic: Account info discrepancy in App.
Replies: 1
Views: 2387

Re: Account info discrepancy in App.

False alarm.

I log out and on again and found my number still there.

Sorry for the confusion.

Please close this thread.

Thanks.
by ma678
03/21/2013
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1871038

Re: Freephoneline - $50.00* - things you need to know

I assumed you have purchased the config file from FPL.

FPL recommends you choose UDP and Port 5060.
by ma678
03/21/2013
Forum: Community Support
Topic: Account info discrepancy in App.
Replies: 1
Views: 2387

Account info discrepancy in App.

Hi there, I have been experiencing this weird issue for the past few days. The phone number showing in Fongo App is different from what I registered in my online portal. They used to be the same. While the number in my web portal remains unchanged, the number in App is showing other thing. I am runn...
by ma678
06/28/2012
Forum: Community Support
Topic: Blackberry App is here!
Replies: 47
Views: 65866

Re: Blackberry App is here!

Most likely I connect Fongo server because I see a green indicator beside Wifi icon; however, I still cannot maike or receive a call.
by ma678
06/28/2012
Forum: Community Support
Topic: Blackberry App is here!
Replies: 47
Views: 65866

Re: Blackberry App is here!

Does anyone manage to make or receive a call over the new blackberry app?

Bold 9900/OS 5.1.0.523 here. No success.

It takes very long to log in. I cannot find anywhere I can switch account.

Has it been fully tested before releasing?

Very disappointed.
by ma678
06/28/2012
Forum: Community Support
Topic: Blackberry App is here!
Replies: 47
Views: 65866

Re: Blackberry App is here!

Error 907 - Invalid COD. Download stops in the middle.

Which OS does it support, 7.0 up including 7.1 or 7.0 only?

Thanks.
by ma678
05/20/2012
Forum: Suggestions & Feedback
Topic: BlackBerry Smartphone and Tablet App
Replies: 9
Views: 13951

Re: BlackBerry Smartphone and Tablet App

Bb os7, Please.
Thanks.
by ma678
02/08/2012
Forum: Community Support
Topic: Dell Voice by Fongo
Replies: 16
Views: 20877

Re: Dell Voice by Fongo

I've purchased a Blackberry Bold 9900 recently because I'd like to support Canadian companies, and I hope Fongo also supports RIM - your neighbor.

Looking for it.

Thanks.
FONGO_mike wrote:ma678, we are currently developing an app for BB users (like myself) although we do not currently have a release date.
by ma678
02/07/2012
Forum: General Discussions
Topic: Change in rates
Replies: 13
Views: 8610

Re: Change in rates

I need Blackberry client from either FPL or Dell Voice. My carrier really sucks in my office. It barely has reception once I enter the building.

Fongo, show your love to blackberriers, please!!!
by ma678
02/07/2012
Forum: General Discussions
Topic: Change in rates
Replies: 13
Views: 8610

Re: Change in rates

What about the rate to Asia, i.e. China? I see Dell Voice charges 2 cents calling China, while FPL charges 3 cents. Is it going to be changed? Edit: I just found out it's 2 cents calling to China; however, 4 cents connection fee is still annoying. How come I cannot log in Dell Voice with my FPL numb...
by ma678
02/07/2012
Forum: Community Support
Topic: Dell Voice by Fongo
Replies: 16
Views: 20877

Re: Dell Voice by Fongo

Blackberry client, please!!!!!!!!!!!!!

Many thanks!!!
by ma678
12/30/2011
Forum: Tips & Tricks From Seasoned Users
Topic: How can I disable auto-renewal for LD credti?
Replies: 12
Views: 11551

Re: How can I disable auto-renewal for LD credti?

To disable auto-renew you can simply go to the long distance credits purchase page, purchase no voucher, and then un-check the auto renew function. Unfortunately it is too late to see this resolution. I had to add another $20 voucher to disable the auto-renewal. I will not add any more because I sw...
by ma678
12/16/2011
Forum: Tips & Tricks From Seasoned Users
Topic: How can I disable auto-renewal for LD credti?
Replies: 12
Views: 11551

How can I disable auto-renewal for LD credti?

I would like to turn off auto-renewal since FPL starts charging connection fee. How can I do it without purchasing extra credit?

Thanks.
by ma678
10/04/2011
Forum: Fongo Announcements
Topic: Now Available: Long Distance Voucher Auto-Renew
Replies: 12
Views: 16779

Re: Now Available: Long Distance Voucher Auto-Renew

Sorry for my bad. I forgot to add it on dial plan in my ata. Everything works now.
thanks.
by ma678
10/03/2011
Forum: Fongo Announcements
Topic: Now Available: Long Distance Voucher Auto-Renew
Replies: 12
Views: 16779

Re: Correct dialing string

There is enough balance in my account because I just purchased credit last night, and my dialing format is correct; however, once I dial 011, I hear error message right away. How long do I have to wait to make calls after purchasing credit? There is credit balance on my account; however, I cannot ca...
by ma678
10/03/2011
Forum: General Discussions
Topic: Finally bought some FPL LD Credits
Replies: 6
Views: 5652

Re: Finally bought some FPL LD Credits

I stand corrected - I now see that. I purchased them last night and it didn't update right away. It says that you can use them right away, so I figured there was an automatic area where it would show up, but I guess it's when they invoice it that it happens. How long have you waited until you could...
by ma678
10/03/2011
Forum: Fongo Announcements
Topic: Now Available: Long Distance Voucher Auto-Renew
Replies: 12
Views: 16779

Re: Now Available: Long Distance Voucher Auto-Renew

How long do I have to wait to make calls after purchasing credit? There is credit balance on my account; however, I cannot call international areas.
Thanks.
by ma678
07/12/2011
Forum: General Discussions
Topic: CID 1-888-926-1332
Replies: 3
Views: 4063

Re: CID 1-888-926-1332

Thank you for your suggestions. I got my number about a year ago. No complaint before until I started receiving calls from this number recently. This number has never shown on my call logs. I have never disclosed my SIP anywhere, either. I have no idea who can call my SIP line directly. Am I the onl...
by ma678
07/10/2011
Forum: General Discussions
Topic: CID 1-888-926-1332
Replies: 3
Views: 4063

CID 1-888-926-1332

Hi, has anyone got calls from 1-888-926-1332? I get calls from this number every day, and most of them are automated ads. The weird part is its CID shows my name.

Need helps, please!

Thanks.