Search found 9 matches

by jjtsl
08/06/2015
Forum: Community Support
Topic: can't hear other side voice when make call or receive call
Replies: 341
Views: 852804

Outgoing Call - other party can't hear me

Hi, I have a home phone setup with a Cisco SPA3102. The phone line was working normally up until yesterday, but this morning, the other party on outgoing calls can't hear me. Incoming calls are working normally. Please let me know what other information you require to help me resolve this issue. Tha...
by jjtsl
08/20/2013
Forum: Community Support
Topic: No Incoming Call going to VM
Replies: 13
Views: 15982

Re: No Incoming Call going to VM

Also try dialing *73 and *79 (hanging up between calls) as you may have turned on Call Forwarding or Do Not Disturb by accident. Sorry to hijack the thread, but I wanted to thank Jake for this useful piece of info becoz someone at home must have accidentally activated the DND as I couldn't receive ...
by jjtsl
11/28/2012
Forum: Community Support
Topic: Cannot receive calls?
Replies: 7
Views: 5288

Re: Cannot receive calls?

You're a real genius! Someone in the household must have accidentally activated the call forwarding, so *73 to cancel the call forwarding resolved the problem.

Thanks a million!
by jjtsl
11/27/2012
Forum: Community Support
Topic: Cannot receive calls?
Replies: 7
Views: 5288

Re: Cannot receive calls?

My ATA is always plugged directly into my modem. Just to make sure that this is not the problem, I've also tried plugging my ATA to the router but it is still the same. Frustrations in the household is rising with the inability to receive calls, so I would be so grateful if there are any other troub...
by jjtsl
11/24/2012
Forum: Community Support
Topic: Cannot receive calls?
Replies: 7
Views: 5288

Re: Cannot receive calls?

Thanks for the reply, I've unplugged and replugged many times and in different sequences but to no avail. I even check to see if it was a voice message but this wasn't the case. Any other suggestions as to what could be the issue?
by jjtsl
11/23/2012
Forum: Community Support
Topic: Cannot receive calls?
Replies: 7
Views: 5288

Cannot receive calls?

I have a 647 area code with a SPA3102 device and I have used FPL since early 2010. For the past few days though, I have not been able to receive incoming calls as they go directly to voice mail ("The person you are trying to reach is not available, please leave a message"). I can still dia...
by jjtsl
12/08/2010
Forum: Tips & Tricks From Seasoned Users
Topic: International Calls
Replies: 1
Views: 1690

International Calls

Hi,

I'm interested in your international dialing feature, and my question is if the country I'm calling is 4 cents a minute, and I made a call lasting 1 minute 30 seconds, will my account be charged 6 cents or 8 cents?
by jjtsl
12/03/2010
Forum: General Discussions
Topic: Alarm Systems
Replies: 9
Views: 8409

Re: Alarm Systems

For a second FPL phone line to work, is an ATA needed? If so, can the same ATA (I have the Linksys SPA 3102) be configured to work with both lines, and how is this done?
by jjtsl
03/01/2010
Forum: Tips & Tricks From Seasoned Users
Topic: How to increase rings before going to voicemail
Replies: 1
Views: 2774

How to increase rings before going to voicemail

I'm trying to increase the number of rings before it goes to voicemail because it seems like there's only like 4 rings before it goes to voicemail. Not sure if this will help, but I have a Linksys SPA3102.