Fongo Community Forums

Hi, I'm not very tech savvy, so please bear with me. Incoming calls work fine -- both parties can hear each other. For outgoing calls, I can hear the person that I'm calling, but they can't hear me. I have the softphone and use the HT286 ATP. It was working without any issues until this afternoon, a...

I'm new to this whole process. Can you please let me know how I create a support ticket? Thanks

I have a vtech dect 6.0

Hi, It still doesn't work and keeps blinking the red light every 4-5 seconds or so. I powered down everything for about 30-35 minutes and then powered it up one at a time, modem, router and then ATA. I even gave the ATA a direct connection from the modem (by-passing the router), but that didn't help...

Hi, I an not a techie by any means, but hopefully I can explain my situation. I was using the ATP device Grandstream HT 286 until around June 23rd with no issues. The ATP was configured by FreePhoneline when I purchased it. Then I didn't have internet for almost a month at home. However, the ATP dev...