Search found 5 matches
- 08/05/2015
- Forum: Community Support
- Topic: can't hear other side voice when make call or receive call
- Replies: 341
- Views: 854825
Outgoing calls not working
Hi, I'm not very tech savvy, so please bear with me. Incoming calls work fine -- both parties can hear each other. For outgoing calls, I can hear the person that I'm calling, but they can't hear me. I have the softphone and use the HT286 ATP. It was working without any issues until this afternoon, a...
- 07/19/2013
- Forum: Community Support
- Topic: ATP device keeps blinking red light
- Replies: 7
- Views: 5167
Re: ATP device keeps blinking red light
I'm new to this whole process. Can you please let me know how I create a support ticket? Thanks
- 07/19/2013
- Forum: Community Support
- Topic: ATP device keeps blinking red light
- Replies: 7
- Views: 5167
Re: ATP device keeps blinking red light
I have a vtech dect 6.0
- 07/19/2013
- Forum: Community Support
- Topic: ATP device keeps blinking red light
- Replies: 7
- Views: 5167
Re: ATP device keeps blinking red light
Hi, It still doesn't work and keeps blinking the red light every 4-5 seconds or so. I powered down everything for about 30-35 minutes and then powered it up one at a time, modem, router and then ATA. I even gave the ATA a direct connection from the modem (by-passing the router), but that didn't help...
- 07/19/2013
- Forum: Community Support
- Topic: ATP device keeps blinking red light
- Replies: 7
- Views: 5167
ATP device keeps blinking red light
Hi, I an not a techie by any means, but hopefully I can explain my situation. I was using the ATP device Grandstream HT 286 until around June 23rd with no issues. The ATP was configured by FreePhoneline when I purchased it. Then I didn't have internet for almost a month at home. However, the ATP dev...