Search found 79 matches
- 05/08/2013
- Forum: Community Support
- Topic: Why most of time with no ring-tone heard ?
- Replies: 8
- Views: 5653
Re: Why most of time with no ring-tone heard ?
Sounded like NAT related. I have SPA112 be connected in a 'unusual way' ... Modem/Router(SMC D3GN) --> wireless to --> AP Client/Repeater (gigafast) -- Lan port to --> SPA112 ...then analog phone. This is clearly a behind the router setup. It was no INBOUND voice until I have following checked. NAT...
- 05/07/2013
- Forum: Community Support
- Topic: Why most of time with no ring-tone heard ?
- Replies: 8
- Views: 5653
Re: Why most of time with no ring-tone heard ?
Question #1 you probably have a NAT issue. I do not know SMC modem/routers that well so I probably wont be much help but try doing a google search using something like the following search terms "(your smc model) NAT voip QOS" Also read this: http://forum.fongo.com/viewtopic.php?f=8&t=...
- 05/05/2013
- Forum: Community Support
- Topic: Is Number Eligible for Porting
- Replies: 10
- Views: 6828
- 10/20/2012
- Forum: Community Support
- Topic: Disappointed with customer service - porting
- Replies: 6
- Views: 5134
Re: Disappointed with customer service - porting
Free calling cities and areas that FPL provide DID's for are different. If your number you wanted to port was in an area they provide DID's for you would not have had this problem.
im sure someone else will describe it better than I just did. doing this on my phone isn't easy.
im sure someone else will describe it better than I just did. doing this on my phone isn't easy.
- 10/14/2012
- Forum: General Discussions
- Topic: Just bought FPL unlock key, and getting error on caller id.
- Replies: 18
- Views: 18155
Re: Just bought FPL unlock key, and getting error on caller
You bought a voip unlock key from FPL or did you buy the fongo service with the 4.95$ fee? If it was fol Log onto the FPL website NOT fongo.
As for the dial plan. Keep a copy of the stat one but use the one recommended in the forums instead.
As for the dial plan. Keep a copy of the stat one but use the one recommended in the forums instead.
- 09/23/2012
- Forum: Community Support
- Topic: freephonelineapp OK , PAP2 not
- Replies: 4
- Views: 3978
Re: freephonelineapp OK , PAP2 not
Im assuming you purchased a VOIP unlock key?
- 08/23/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Called party can not hear me
- Replies: 11
- Views: 15858
Re: Called party can not hear me
Make sure you have the correct ports forwarded to the ata. Giving the ata a static up can help aswell.
- 08/22/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Low-cost ATA recommendations?
- Replies: 11
- Views: 16401
Re: Low-cost ATA recommendations?
Red: If you can find me the link on the freephoneline website where you can purchase an ata alone, please tell me. As far as I can see, this offer no longer exits. . Dunno. I guess they have removed that option. Although I could have sworn someone said you can still buy their ata. Maybe you have to...
- 08/22/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Low-cost ATA recommendations?
- Replies: 11
- Views: 16401
Re: Low-cost ATA recommendations?
Fongo doesn't appear to be selling ata devices anymore. They now sell them as part of a $4.95 per month package. I use the Grandstream HT286, which is a fine, simple router. It is no longer being manufactured and has been replaced by the HT701 series. However, some suppliers still have them. Here's...
- 08/21/2012
- Forum: General Discussions
- Topic: Upgraded internet, still have softphone problems!
- Replies: 12
- Views: 11233
Re: Upgraded internet, still have softphone problems!
Specific problems I still encounter: all IVR systems requiring TT input are useless over FPL; inbound calls have one-way audio for the first 10-15 seconds of me saying HELLO HELLO and the other side not hearing anything -- this clears up, but only 10-15 seconds into the call. Telus Optik router is ...
- 06/20/2012
- Forum: General Discussions
- Topic: How to reset my Linksys ATA
- Replies: 3
- Views: 4101
Re: How to reset my Linksys ATA
I use Linksys ATA for my freephone line. I have forgot my username & password. So I want to reset the ATA. Can you please help me how to do it ? To factory reset do the following, but remember you will loose all your settings and will have to setup the device again. pickup your phone and dial *...
- 05/18/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Spam faxes are getting annoying
- Replies: 19
- Views: 57011
Re: Spam faxes are getting annoying
I've never gotten a fax on my FPL
you should start faxing back the faxes to the people who send them to you.
you should start faxing back the faxes to the people who send them to you.
- 04/18/2012
- Forum: General Discussions
- Topic: voice mail light keep flashing.. but no voice mail
- Replies: 14
- Views: 13274
Re: voice mail light keep flashing.. but no voice mail
It did not revert the setting to "yes" when I got a VM. I knew I have a VM just because I have got an email notification. But when I change it back to "yes", it keeps flashing again even I have removed the vm. Please help. leave it set to "no" im amusing you knew you h...
- 04/17/2012
- Forum: General Discussions
- Topic: voice mail light keep flashing.. but no voice mail
- Replies: 14
- Views: 13274
Re: voice mail light keep flashing.. but no voice mail
Nope. Next time you get a voice mail it will revert back to the yes setting by itself and should then change to the no setting once you delete your vm.
- 04/17/2012
- Forum: General Discussions
- Topic: voice mail light keep flashing.. but no voice mail
- Replies: 14
- Views: 13274
Re: voice mail light keep flashing.. but no voice mail
Your ATA probably just missed the code sent from FPL that you no longer have any VM's If you have a PAP2 you can do the following: Log into you PAP2 as Administrator, not User Click User1 (or 2 if your using user line 2) Scroll down to "Supplementary Service Settings" change the "mess...
- 04/16/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Fongo connection Failed
- Replies: 2
- Views: 4051
Re: Fongo connection Failed
Settings->
Notifications->
Locate dell voice fongo app->
Turn on all notifications (badges, sounds, banners etc.)
Notifications->
Locate dell voice fongo app->
Turn on all notifications (badges, sounds, banners etc.)
- 04/14/2012
- Forum: Community Support
- Topic: Message Waiting Indicator (MWI) Not Going Off
- Replies: 29
- Views: 23346
Re: Message Waiting Indicator (MWI) Not Going Off
nope.zepperdude wrote:Do I have to change it back to yes once it is cleared?
remember to click on save after you change the toggle.
- 04/14/2012
- Forum: Community Support
- Topic: Message Waiting Indicator (MWI) Not Going Off
- Replies: 29
- Views: 23346
Re: Message Waiting Indicator (MWI) Not Going Off
Mine has been on for a couple of days as well ... I dial in and check the web page and there are no messages. But my Linksys PAP2T shows there is a message waiting. Display Name: X XXXXXXXX User ID: 1613366XXXX Hook State: On Registration State: Online Last Registration At: 4/14/2012 08:16:27 Next ...
- 04/08/2012
- Forum: General Discussions
- Topic: Down Again?????!!!
- Replies: 8
- Views: 7197
Re: Down Again?????!!!
Mines up and running perfectly fine
- 04/01/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Long Pause Before Connecting
- Replies: 11
- Views: 14397
Re: Long Pause Before Connecting
Try pressing "#" once your done dialing. If the call goes through right away good chance there's a dial string error.
- 03/18/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Need help for port forwarding
- Replies: 13
- Views: 14267
Re: Need help for port forwarding
Log into your D-link DIR-601 Router (probably 192.168.0.1) Click on the "setup" tab and you will see on the left hand side "network settings" Click "network setting" Scroll down to"NUMBER OF DYNAMIC DHCP CLIENTS" you should see a list of things connected to yo...
- 03/18/2012
- Forum: Community Support
- Topic: Service issue, April 4th, 2012
- Replies: 169
- Views: 100737
Re: Is the FPL platform down?
My FPL 770-803-xxxx (metro vancouver) number still down
I dont have a DV so no idea about that one
I dont have a DV so no idea about that one
- 02/21/2012
- Forum: Community Support
- Topic: VoIP unlock, Dell Voice, and a single account?
- Replies: 4
- Views: 5479
Re: VoIP unlock, Dell Voice, and a single account?
Purchase the config file. Enter the credentials provided in the config file into your ata.HP88 wrote:Would you help to elaborate on the settings for Dell Voice to be used with ATA? Thanks
- 02/08/2012
- Forum: Community Support
- Topic: [resolved] ocal Victoria, BC number?
- Replies: 2
- Views: 4844
Re: local Victoria, BC number?
Fongo provides free calling to Victoria bc. The currently do not offer Victoria numbers.
- 01/22/2012
- Forum: General Discussions
- Topic: Delayed local ringback tone ---Linksys SPA 2100
- Replies: 4
- Views: 4306
Re: Delayed local ringback tone ---Linksys SPA 2100
I suspect there is something wrong with your dial plan. Try calling a number and pressing pound ( # ) at the end. example: (604)123-45678#
If the call goes through without any delays then you need to look into the dial plan for an error.
If the call goes through without any delays then you need to look into the dial plan for an error.