Fongo Community Forums

Hi Everyone, I'm hoping someone can help with a recent problem I'm having with my HT502. I've used this device for years, and starting about 6 months ago, I would experience a short period of silence while on a call. The voice would chop out for 2-5 seconds, so I often would miss a little of what th...

I just noticed that FPL has a $35 charge for calling 911.

You may want to avoid doing test calls now unless you want to pay the new fee.

The 911 service does work..just make sure your dial plan is correctly setup.

I did try out 911 on FPL and it works fine. Be sure it is setup in the dial plan as provided by FPL, and that the 911 address in your settings is correct ! If you do a test call ... tell them that it is a test call. Don't just hang up, as they will call you back ! If the person calling does not spea...

I use Rogers internet and had similar issues.

Entered google's dns server as preferred = better !

me too too ! always telling my friends about it. Super staff too!

Hi, I've emailed tech support for a few issues, and their service was prompt and excellent ! I'd also give them a 5 star !!

Wanted to let you know that I got all my six HT-502 devices working well again !! I upgraded to the newest firmware, corrected registration settings, etc.. While linksys is in seconds (3600), HT's are in minutes (60), and guess the new support doc with voip unlock key credentials messed me up...plus...

Checking back in for help with this device as I haven't been able to resolve the recent issues. 1. have 6 of these which I installed at friends houses and they worked fine for over a year ! I installed most in 2011. 2. Issues started around Dec 2012, where the unit would show as disconnected on the ...

Hi Everyone, I have an ongoing problem with FPL services that I have setup on HT-502 devices. I have setup for various friends and most are having the same problem that the device looses registration daily, and incoming calls go direct to voicemail. In some cases I use the device router functions an...

yes, not receiving incoming calls either !

Hi, I've noticed lately that my friends and I on FPL and other phone services are getting lots of calls from 210 280 8487, which is a reported fraud/telemarketer/spam number out of Texas. Lots of reports on the web. Is there any way to selectively "block calls" on FPL ? I doubt that our Ca...

Hi Everyone, We really like FPL and the value it offers. I've recently switched along with ten of my friends, to the service. The product works great, and the customer service as well as technical staff have all been helpful, attentive and well versed. (much better than other voip providers - IMHO) ...