Fongo Community Forums

Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...

I had this interruption issue in the past few days, SPA3102 with 416 number, now the phone is totally dead

Good news, I know what your problem is. Even better news, I have a fix. You currently have is a routing nightmare. Your SIP ATA has to go through 2 routers (TEW-432BRP and SpeedTouch 516) to get to the Internet. That is bad. But as I said, I have a fix. You will need to convert the TEW-432BRP from ...

I try to put more detail information below, any suggestion will be helpfully, thanks, I am using Teksavvy DSL high speed internet, modem is Speedtouch 516, behind modem is TrendNet router (ip is 192.168.2.1, model is TEW-432BRP with no third part firmware). Cable from one of 4 wan port of router con...

BigD wrote: did you get it fixed? If not try set "Use Preferred Codec Only:" to Yes. this fixed my problem.

Thanks, i try your suggestion but it didn't work for me.

Thanks bridonca!
As i said in my previous post, I already setup router forwards all port 6060/6061/5060/5061/10000-20000 to my SPA3102.

Ougoing call is perfect without any issue, but when i receive incoming call, the caller can hear my voice but i can not hear any voice. I have SPA312 with all setting based on "SIP Settings" under my account (see below). Port 6060/6061/5060/5061/10000-20000 has been opened to SPA312. Inbou...