Fongo Community Forums

The service was working properly for a few months when I got another line. I switched lines and both lines were disconnected. Since then I can only hear the audio from other people and they cannot hear my voice. I have tried resetting my modem and internect connection and checking to see if everythi...

I have a thompson tg784 with a functioning voip connection. The call waiting used to work but now suddenly it gives "this user is busy" notice when the line is being used or it just hangs up by itself after 20 sec.
any ideas ?

I tried putting the 1 with my ported number still nothing.
I have opened a ticket thank you for your help

it shows me as registered but my old number is still showing even though I got a fongo email saying the transfer is complete. Should that number have changed or do i need to logon to a diferent account entirely. Also, do I need to change the sip uri AND username to my new number while keeping the ex...

thank you for the help but I already managed to get to those steps on my own and my line still doesn't work is there any way I can get help regarding this issue ?

*update*

I managed to proceed to where I have a dial tone and the green light for the phone jack 1 is on but i still cant make outbound calls. The call seems to fail after a few seconds and I hear no rings at all.
Any suggestions ?

Hello I am a new user and a little confused on how to set up my VoIP. I bought a 50$ key and ported my number but i tried to setup my info and im still getting a busy dialtone when i pick up the phone also the light for the phone jack is not even flashing green on my modem. I am using a thompson tg7...

How does this home line work with features like calledID and 3way calling

hello I am currently with bell and I am switching my ISP in a few weeks. I will be getting the Thomson TG784 modem/router which I understand is VoIP enabled. Will it work with freephoneline.ca and if so will it be a stable connection?

thanks