Search found 7 matches

by gculley
03/03/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

Great catch Jake! I checked the User1 tab and there was a number there for the call forward field. I've now cleared it and put my ATA back behind the firewall.

I won't know for a day or so if the problem is actually fixed, but I'm feeling pretty confident.
by gculley
03/03/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

Quick update: Updating the preferred codecs didn't help. We're always able to make outgoing calls, but it seems that we have to keep pressing *73 every couple of hours or we stop receiving calls (they go straight to voicemail).
by gculley
03/02/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

Thanks for the reply. I only put my ATA in DMZ once this problem started about a month ago, just to eliminate one of the possible variables. My other line is using port 5080, and it re-registers with its service every 3 minutes. I've re-set my second preferred codec to G729a (that's was I always use...
by gculley
03/02/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

I've gone through all the settings you suggested and still no luck. All our calls still go straight through to voicemail until we press *73 to disable call forwarding, but that doesn't seem to last for too long and we have to do it again. This all started about a month ago. I've also placed my SPA i...
by gculley
02/27/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

Thanks for the info. I found the timing parameters earlier today and set them to the values shown in your first link. So far so good.
by gculley
02/27/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

Can you tell us which timers? I'm having the same problem. However, I find that I keep having to press *73 to fix my incoming calls, but that only helps for a short while.
by gculley
02/27/2014
Forum: Community Support
Topic: FPL Call Fwd Not working
Replies: 23
Views: 17686

Re: FPL Call Fwd Not working

Can you tell us which timers? I'm having the same problem. However, I find that I keep having to press *73 to fix my incoming calls, but that only helps for a short while.