Search found 37 matches
- 07/17/2014
- Forum: Community Support
- Topic: can't hear other side voice when make call or receive call
- Replies: 341
- Views: 864930
Re: can't hear other side voice when make call or receive ca
can NOT dial some 800, 877 numbers of credit cards, staples, etc. Keep getting the messages like "the number you dialed can not be reached from your area".
- 07/17/2014
- Forum: Community Support
- Topic: can't hear other side voice when make call or receive call
- Replies: 341
- Views: 864930
Re: local calls OK, but long distance calls problematic
same problem recurs - can't hear other side when making long distance calls If you have a Obi device, please try to configure it as per below: http://forum.fongo.com/viewtopic.php?f=15&t=16196 Best regards, Last month when I reported the same problem, a Fongo technician called me and actually d...
- 07/17/2014
- Forum: Community Support
- Topic: can't hear other side voice when make call or receive call
- Replies: 341
- Views: 864930
local calls OK, but long distance calls problematic
same problem recurs - can't hear other side when making long distance calls The old, same problem recurred just minutes ago when I made a long distance call, can't hear the other side, then after about a minute it disconnected, and again I was charged 6 cents. So far I have been charged about 50 cen...
- 07/02/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 737067
can not make any outgoing calls or receive any incoming call
It was OK up to 6pm tonight for me to make local calls and long distance calls to USA. But just now, I can NOT make any outgoing calls, neither local nor long distance, even my own cell number. It was dead silence after dial any number and about 10 seconds later you hear this message, no matter what...
- 06/17/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7690
Re: some technical problems with new FPL need help
Thank you. Someone would be kind enough to enlighten me what's going on.... I was out of the country after I posted my last reply here and just got back last week. So I hadn't got the chance to do the configuration as instructed in the post above by Fongo Support. That is, the configuration stays th...
- 05/22/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7690
Re: some technical problems with new FPL need help
sorry, that may soud really stupid, but how do I "add device to obi portal", is it like this
http://www.obihai.com/docs/OBiTALKDeviceManagement.pdf
I have to register an account with obi first?
http://www.obihai.com/docs/OBiTALKDeviceManagement.pdf
I have to register an account with obi first?
- 05/22/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7690
Re: some technical problems with new FPL need help
how come when I login my FPL account, under Call Log, the only thing I see (the only option I got) is "submit" (current month), nowhere I see the option Incoming Caller ID "anonymous". I have set up my obi100 following this guide http://blog.voipdiy.com/2013/06/manually-configure...
- 05/17/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7690
Re: some technical problems with new FPL need help
There is no official technical support for FPL. It is BYOD and you are expected to have the technical competence to fix problems by yourself. However, if you ask nicely and provide detailed description of your problems you may be able to get support. Find a post by Jake and follow the links in his s...
- 05/16/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7690
Re: some technical problems with new FPL need help
as to the 3rd problem, the phone has again rang couple of times since I submitted this post, even short interval, about once per hour, the number shown up is 100.
- 05/16/2014
- Forum: Suggestions & Feedback
- Topic: Come on, I submitted my problem more than 2 hours ago
- Replies: 2
- Views: 5645
Come on, I submitted my problem more than 2 hours ago
my post hasn't shown up yet. isn't that censorship process taking too long? I have to waited until next Tuesday, after the long weekend?
- 05/16/2014
- Forum: Community Support
- Topic: Freephoneline - $119.95* - things you need to know
- Replies: 82
- Views: 1872531
Re: Freephoneline - $50.00* - things you need to know
how come I can't see the post I just posted?
- 05/16/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7690
some technical problems with new FPL need help
I just got my FPL setup last week. bought $5 long distance credit. tried call both local and long distance, seems fine. However, here are some problems I've found so far. I tried email Fongo but got no response whatsoever after 3 days. (I'm using teksavvy cable) 1. No call IDs for incoming calls, no...