Fongo Community Forums

Just had to change my SIP password as they changed it

All good now. Thanks for the help Mango and Fongo! My account was indeed locked for some reason

Done. Thanks so much for your help!

Put the device back into DMZ and the phone works but i'm still back to square one with the one-way audio.

Thanks for the help Mango. But when I made these changes, the phone tells me: "device not registered"

Just replaced my modem/router. I currently have a Grandstream HT701 that was using a Hitron CGN3 from Rogers. I switched my Hitron with a Cisco DPC3825 last night(still Rogers). I am connected with a dial tone but when I make a call, I don't hear the ringing or the person on the other line. I have ...

Just replaced my modem/router. I currently have a Grandstream HT701 that was using a Hitron CGN3 from Rogers. I switched my Hitron with a Cisco DPC3825 last night(still Rogers). I am connected with a dial tone but when I make a call, I don't hear the ringing or the person on the other line. I have p...

Just to updated everyone. I opened a ticket with fpl/fongo and they ended up changing my telephone number. All is well now. Thanks fongo!

Opened a ticket. Will keep you guys posted

How do I do that?

Hi Fongo/FPL. Just got this service a few weeks ago. I live in Markham, Ontario and i've been able to call/receive phone calls with no issue. However, I have one relative in Richmond Hill, Ontario that for some reason is unable to call me without long distance charges. I can call her fine, but when ...