Search found 117 matches
- 04/28/2016
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 733722
Re: freephoneline.ca doesn't work anymore
Is freephoneline.ca gone or something? ... No, it is alive and well. On another note, I would like to say Thank You to Freephoneline for the 6 years (as per my SIP unlock invoice) of savings and for a stable phone service I have been enjoying. Here's hoping for another 5 years or more! Edit*** Chan...
- 03/18/2016
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 733722
Re: Linksys PAP2T Setup Guide
You did not mention if Display Name in Subscriber Info contains invalid characters.tx008l wrote: ...
Yes, I did do a factory reset on it and reconfigured. Still nothing has changed. This is very strange and frustrating.
...
- 10/15/2015
- Forum: Community Support
- Topic: Cannot make outgoing call to YAK
- Replies: 15
- Views: 9808
Re: Cannot make outgoing call to YAK
In that case, just disregard my reply.
- 10/15/2015
- Forum: Community Support
- Topic: Cannot make outgoing call to YAK
- Replies: 15
- Views: 9808
Re: Cannot make outgoing call to YAK
... Has anyone encountered this? ... Thanks Yes, I have! ... If so, have you found a solution to it. Please help! Thanks Yes. The solution is not to use FPL/Fongo because they do not support it. See link. It may apply to you. http://support.freephoneline.ca/entries/22907473-Phone-numbers-that-canno...
- 06/04/2015
- Forum: Community Support
- Topic: 800 numbers
- Replies: 1
- Views: 2621
Re: 800 numbers
Does FPL support 800 numbers for free or are these charged for using the world credits? I am sure that I have not made calls to more than 50 distinct phone numbers so I can not say if FPL can support 800 numbers for free, but who knows, they might even support more than 888 numbers for free. :lol: ...
- 06/04/2015
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 733722
Re: Forwarded call dropped after 90 min
Hi, ... Today (and probably a handful of times in the past), I joined a conference call which dialed me at the MJ number, which then forwarded to my FPL. The call was going smoothly but dropped at the 90 min mark. When I used MJ as the primary service, I noted drops around a similar timeframe. Is i...
- 12/11/2014
- Forum: Suggestions & Feedback
- Topic: Diverting selected phone # to VM
- Replies: 8
- Views: 12958
Re: Diverting selected phone # to VM
Yes, if you use a PAP2T. I am not sure about other ATA's.boon wrote:Is there anyway to divert selected phone # to VM? ...
Thanks.
Sorry, I have no idea about Obi products. I read that they are good ATA's but I don't care, ATM.boon wrote:... I'm using Obi200 as the ATA.
Thanks.
- 11/20/2014
- Forum: Community Support
- Topic: Call Forwarding and Voicemail
- Replies: 4
- Views: 6826
Re: Call Forwarding and Voicemail
How do I set up FPL so that I can have my FPL desktop app and cell phone ring simultaneously using the follow me option, but still have the FPL voicemail kick in if there is no answer on the follow me number (cell phone)? If I disable the follow me option then the FPL voicemail works fine. If I ena...
- 11/18/2014
- Forum: Support Technique Français
- Topic: Plan de numérotation en Français
- Replies: 20
- Views: 53493
Re: Plan de numérotation en Français
Thank you to told me that, but i don't understand why all my dial plan work on two of mt ata products. and yes i made my test before with |1514x.| on my SPA112 and |^1514x.| on my Grandstream HT 502 and wen i dial 1514 i cant not continue the rest of the phone number because i her a busy echo sound...
- 11/18/2014
- Forum: Support Technique Français
- Topic: Plan de numérotation en Français
- Replies: 20
- Views: 53493
Re: Plan de numérotation en Français
Plan de numérotation en Français. ( Dial Plan en Anglais). ... Pour les appareils GrandStream ATA: {911|<111=6137459426>|<211=5142834006>|<311=5148720311>|<411=15145551212>|<511=18883550511>|<811=18003613977>|x11|*xx|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|^1900x.|^1976x.} Pour les appareils Li...
- 11/14/2014
- Forum: Suggestions & Feedback
- Topic: Service Continuity and community support
- Replies: 1
- Views: 3858
Re: Service Continuity and community support
Awan? Awan!
- 11/14/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 733722
Re: my phone line down
Hello I am not sure if it is me or anyone else but my phone is not working since last night. I live in Toronto and my ISP is Rogers. Is there any update on settlings? How do I contact tech support for trouble shooting? My VOIP modem is Linksys WRTP54G 2FXS. Thanks for your help! Depending on where ...
- 10/31/2014
- Forum: Community Support
- Topic: Calling to Home Phone
- Replies: 9
- Views: 9158
Re: Calling to Home Phone
Why do I have to notify my cell phone company? I already said when I call from my cell phont to FPL (Home phone), it works. Dont you guys read what I have wrote in my past 3 replays? The probleme is when I call from my work phont to my FPL (Home phone), this dosent work. Here is the resume: From my...
- 10/31/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 733722
Re: Knowing when accounts are fixed
I just read this and now I am concerned. I signed up for a free phone number then paid the extra to get the information for a VOIP adapter. Changed all of my contacts to my new number and now I have to worry about my account being cancelled due to inactivity? Yes or no? I don't want to ever loose m...
- 10/09/2014
- Forum: Community Support
- Topic: No incoming call
- Replies: 32
- Views: 38329
Re: No incoming call
@tamd -Power off your modem. -Connect your PAP2 to modem. -Power on modem, then after 1 minute power on your PAP2. -Make test calls. If you still have the same problems, ask Fongo Support to force-register your account (should be free since the problem is at their end). However, if everything works ...
- 07/22/2014
- Forum: Community Support
- Topic: Call waiting problem
- Replies: 3
- Views: 3531
Re: Call waiting problem
FOUND THE SOLUTION to any one with the same problem ATA HT-702 configugation must be set to: NAT Traversal: UPNP all other configuration must be like the fongo pdf in the device section And your router must be set to: -UPnP Enable -SIP ALG Disable Good to know that you "FOUND THE SOLUTION"...
- 06/04/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 733722
Re: service down or just me :)?
Service is back in Brampton!
- 05/17/2014
- Forum: Community Support
- Topic: some technical problems with new FPL need help
- Replies: 10
- Views: 7649
Re: some technical problems with new FPL need help
I just got my FPL setup last week. bought $5 long distance credit. tried call both local and long distance, seems fine. However, here are some problems I've found so far. I tried email Fongo but got no response whatsoever after 3 days. (I'm using teksavvy cable) ... There is no official technical s...
- 05/14/2014
- Forum: Suggestions & Feedback
- Topic: Best ATA adapter with FPL
- Replies: 3
- Views: 5408
Re: Best ATA adapter with FPL
I have Linksys PAP2T-NA (3 of them). In its price range few if any other ATA beats the features that I need, but to each his own . Caveat: A single PAP2T-NA is stressed when both lines are used simultaneously with G.711u codec, thus I use one PAP2T-NA for each number. -It allows me to define a speci...
- 05/14/2014
- Forum: Community Support
- Topic: can't call: 1-855-812-0304
- Replies: 3
- Views: 3078
Re: can't call: 1-855-812-0304
This is a teleconferencing #. I was able to connect using gmail but not FPL . Maybe the reason is they do not accept toll-free calls outside of the USA. There, I corrected it for you. :) If you were able to connect using gmail (and not with other providers) while in Canada, then it suggests strongl...
- 05/13/2014
- Forum: Community Support
- Topic: can't call: 1-855-812-0304
- Replies: 3
- Views: 3078
Re: can't call: 1-855-812-0304
I'm not able to complete a call to the following #: 1-855-812-0304 Me too, and I am calling from a Bell landline. All I get is a busy tone. Is that a telemarketer that you are trying to call? Legit toll-free subscribers can decide what calls they want to receive and it seems that they do not want c...
- 05/09/2014
- Forum: Community Support
- Topic: can't hear other side voice when make call or receive call
- Replies: 341
- Views: 862303
Re: can't hear other side voice when make call or receive ca
x 100Fongo Support wrote:...
Perhaps you should fix your FPL issue sooner or look for another provider.
...
Thanks,
- 05/05/2014
- Forum: Community Support
- Topic: No One Can Call In or Call Out
- Replies: 3
- Views: 3272
Re: No One Can Call In or Call Out
Then it is probably best to open a support ticket. Find one of Jake's posts and follow the links in his signature.
- 05/05/2014
- Forum: Community Support
- Topic: No One Can Call In or Call Out
- Replies: 3
- Views: 3272
Re: No One Can Call In or Call Out
Hello ... Was wondering if someone can help with this issue (trying to help my in laws). There system has been working fine, until a week ago. The issue is that NO ONE can call them or they cannot call out. For instance, when I try to call them, it doesn't even go to voicemail and there is no ring....
- 04/23/2014
- Forum: Suggestions & Feedback
- Topic: Anyone else feel taken advantage of?
- Replies: 8
- Views: 11634
Re: Anyone else feel taken advantage of?
Essentially, the simplified version is that if you have a http://www.freephoneline.ca account, you won't be able to use it with the phone app. In order to use the phone app, your account needs to be signed up on http://www.fongo.com Yes, well aware of that, pointing out the obvious helps how exactl...