Search found 6 matches

by arulshan
05/08/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727435

Re: freephoneline.ca doesn't work anymore

[quote="invincible"][quote="nezhad"]Is freephoneline.ca gone or something? It's still working, though earlier this week, I suddenly had problems too. Did you use it to call in the past 90 days or did you buy the unlock key? Otherwise, it may be de-activated. What do mean? Do we h...
by arulshan
05/08/2016
Forum: Community Support
Topic: can't hear other side voice when make call or receive call
Replies: 341
Views: 852811

Re: can't hear other side voice when make call or receive ca

I have the same problem. I am an OBi 100 freephoneline user. All started when I changed from old Rogers modem to new Hitron CGN3 provided by Rogers. Automatic calls started coming from 4 digit phone numbers every five minutes. I requested support and Support Team advised me to reconfigure device/ SI...
by arulshan
09/11/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727435

Re: service down or just me :)?

Update to "number not assigned/not in service issue on incoming calls" Everything is working again! Just got the update that my number has been re-provisioned by Fongo support team. I just want to thank Mango for his advice to open a ticket, and the Fongo staff for such a quick response an...
by arulshan
09/10/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727435

Re: service down or just me :)?

Yes, I am in the same boat. Have tried checking all the setting regarding call forwarding and DND, and they are all as they should be. I would really appreciate if anyone could suggest some troubleshooting specific to the OBi100 ATA. Am very concerned because this issue is not allowing anyone to con...
by arulshan
09/09/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727435

"Number is Not Assigned/Not in Service"

Thanks for reading. We have been using the OBi100 ATA for almost a year now with no issues. Just in the last couple of days, people have been telling us that when they call us from their landlines and cellphones before they hear the phone ring, it goes straight to a message saying one of "The n...
by arulshan
09/09/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727435

Re: Phone Number invalid all of a sudden

Hey there, we are having the exact same issue. We are using the OBi100 ATA and a SMC router. We haven't changed any settings, and have tried resetting the OBi100's power couple times. Ps, another freephoneline user was able to get their call through to us, even thought all other incoming calls are b...