Search found 7 matches

by trevlac
03/17/2020
Forum: General Discussions
Topic: Voicemail Message via Phone Company? Display on Phone
Replies: 2
Views: 5232

Voicemail Message via Phone Company? Display on Phone

I have a display on my phone that says "Voicemail Message via phone company" currently showing on my phone. There is no voicemail when I try to access. When I select it it says to contact phone company for access number. I tried the number it shows in my account but nothing happens. Anyone...
by trevlac
09/17/2019
Forum: Community Support
Topic: Will my Canadian number still work from the US?
Replies: 3
Views: 4342

Re: Will my Canadian number still work from the US?

Thank you for the response. Much appreciated.
by trevlac
09/16/2019
Forum: Community Support
Topic: Will my Canadian number still work from the US?
Replies: 3
Views: 4342

Will my Canadian number still work from the US?

Possibly moving to the US for work and wanted to know if anyone is aware if the service will still work from there using the Canadian number I have from FPL? I would like to be able to keep using the service with my current portable phone setup and the grand stream box I have. Thanks to anyone who m...
by trevlac
04/20/2016
Forum: Community Support
Topic: Transferring Existing Phone Number
Replies: 1
Views: 2842

Transferring Existing Phone Number

I currently have a toll free number for a not for profit group I run that is a 1-844 number and was wondering if anyone knows whether or not that type of number can be ported over to the freephoneline.ca service?

Thanks!
by trevlac
06/04/2015
Forum: Community Support
Topic: 800 numbers
Replies: 1
Views: 2608

800 numbers

Does FPL support 800 numbers for free or are these charged for using the world credits?
by trevlac
06/01/2015
Forum: Community Support
Topic: can't hear other side voice when make call or receive call
Replies: 341
Views: 853104

I cannot hear anyone on outgoing calls

My issue has been resolved by Fongo Support, so no need for further assistance!
by trevlac
06/01/2015
Forum: Community Support
Topic: can't hear other side voice when make call or receive call
Replies: 341
Views: 853104

I cannot hear anyone on outgoing calls

Hello, Brand new to this, but I have gone and configured everything properly according to all the documentation I have seen. I'm using a Grandstream HT701 and the router is an Airport Time Capsule. People can call me no problem and we can hear each other fine. However when I call out I cannot hear a...