Search found 23 matches

by johnsnow
01/14/2016
Forum: Community Support
Topic: Using freephonline with VPN?
Replies: 1
Views: 2777

Re: Using freephonline with VPN?

Voip4.freephoneline.ca:6060
by johnsnow
01/14/2016
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47149

Re: Message Waiting Indicator not working...

Yes but it was not even after 15 minutes, in the end i resolved it by switching to voip.freephoneline.ca
by johnsnow
01/11/2016
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47149

Re: Message Waiting Indicator not working...

I have the same problem, no VM or Fax and turned the messagewaiting box off only to have it turned on after 5 minutes. This is on a obi200, can support look into this since many are having an issue?
by johnsnow
12/24/2015
Forum: Community Support
Topic: 911
Replies: 16
Views: 17721

Re: 911

it was implemented this year, as far as i understand 911 calls will always work even if your funds are low.You will need to pay off the balance after the emergency if you want to keep your account in good standing. It would be dumb if people could not use 911 just because they have a zero balance.
by johnsnow
12/04/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727521

Re: service down or just me :)?

Mango wrote:How would changing his DigitMap fix his incoming call problem?
It wouldn't but the digitmap is incorrect in the guides as is start code 28 there is an extra "b"
by johnsnow
12/03/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727521

Re: Incoming calls issue

Hi Hi, I've recently ported my number to fpl, I have problems with incoming calls, sometimes they work fine and others they don't, I have to reboot my ATA to solve the issue, but it's temporary and after few hours incoming calls don't work, again. Please help I'm missing important calls Calls log: ...
by johnsnow
12/03/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

So I reconfigured my router from scratch to make sure no corrupt setting transferred from a previous build and I can say my router has been up for 11 days and no complaints of dead air yet (fingers crossed). I also recently purchased the obi200 to replace the old 2102, mainly because I could only us...
by johnsnow
11/22/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

I understand the netgear firmware has issues, but you have to remember i'm running DD-WRT, so unless this is hardware my issue is the same but not same firmware. DDWRT does not have any SIP AIG settings and I did have one way audio issues when I first moved to FPL but that was fixed by enabling the ...
by johnsnow
11/21/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

Not the SIP AIG setting, the really odd think I noticed is that it occurs midway in the month but the first half is fine. I have my router set to reboot first of the month so not sure what changes in the second half.

Since I'm on bell I get a new IP every month, maybe the IP lease is an issue?
by johnsnow
10/30/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

This started happening again, switched to voip4 and the issue persists. I've had the same hardware for well over a year now and never had issues with voip until switching to FPL.
by johnsnow
09/12/2015
Forum: Community Support
Topic: laptop issue
Replies: 1
Views: 2499

Re: laptop issue

disable the firewall on the laptop and try again
?
by johnsnow
09/12/2015
Forum: Community Support
Topic: Freephoneline - $119.95* - things you need to know
Replies: 82
Views: 1870727

Re: Freephoneline - $59.95* - things you need to know

We should be allowed at least one test call when an account is activated just to be sure it's working.
by johnsnow
09/12/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

using voip2 and changing port to 5060 seems to have fixed it for now. Will try voip4 in a few days anyways to see if it's still the works in case I ever need to switch ISP's I won't have to deal with this again.
by johnsnow
09/10/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

okay I'll leave it at voip2 for tonight and see if I get complaints regarding dead air tomorrow, this will allow to to troubleshoot on the weekend and test with voip4. Please see edits regarding router on my previous post. My router and ATA config are exactly the same so you maybe right regarding th...
by johnsnow
09/10/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Re: Dead air after 10 minutes

I triple checked the config and everything is set accordingly. I changed the proxy from voip to voip2 is there a reason why you recommend voip4 instead? I'm using line2 for FPL and swapped the port numbers between the two lines to see if it will make a difference. The Call X Packets Recv are blank, ...
by johnsnow
09/10/2015
Forum: Community Support
Topic: Dead air after 10 minutes
Replies: 18
Views: 20167

Dead air after 10 minutes

Both incoming and out going work but after 10 minutes I get dead air , the call does not disconnect. This started about a week or so ago and I have not made any changes to my config on my SPA2102 ATA. The only thing I can remotely think of is I changed ISP's from Teksavvy to Bell. But I don't unders...
by johnsnow
08/30/2015
Forum: Community Support
Topic: FPL with Teksavvy ?
Replies: 3
Views: 4301

Re: FPL with Teksavvy ?

Yup no issues with Teksavvy and FPL, just swap the modem reboot the router and everything should just work.
by johnsnow
08/11/2015
Forum: Community Support
Topic: World credit limit
Replies: 3
Views: 4066

Re: World credit limit

that sucks, I mean $10 reload would have been ideal without calling.
by johnsnow
08/09/2015
Forum: Community Support
Topic: World credit limit
Replies: 3
Views: 4066

World credit limit

I went to add world credits and only had a $5 option, I recall seeing a $10 and $20 option before. Anyway to add these options back?
by johnsnow
08/09/2015
Forum: Community Support
Topic: Two questions..
Replies: 5
Views: 5443

Re: Two questions..

1.) yes its free
2.) I think the account gets closed after 90 days of no usage, unless you paid the voip unlock fee or have world credits.
by johnsnow
08/08/2015
Forum: Community Support
Topic: Voice cutting/line issue
Replies: 18
Views: 22591

Re: Voice cutting/line issue

I've had a few people say my voice is breaking or or sounds far away and with others it was fine. Ping test shows 0% loss, I'll try making a few more calls to see if the issue comes up with the same numbers that first reported the issue.
by johnsnow
07/21/2015
Forum: Community Support
Topic: can't hear other side voice when make call or receive call
Replies: 341
Views: 852922

Re: can't hear other side voice when make call or receive ca

I'm having a similar issue since getting my number ported, outgoing is fine as is incoming. But 1 out of 10 incoming calls cannot be heard, the other side can hear me but i cannot hear them. If they hang up and call a second time everything works as excepted. Any fixes? Linksys SPA2102, i have tripl...
by johnsnow
07/01/2015
Forum: Community Support
Topic: Unlock Linksys SPA2102-R
Replies: 0
Views: 2676

Unlock Linksys SPA2102-R

I have a ATA device that is provisioned by my previous VOIP provider, they have changed the admin password for me and with that I was able to setup FPL. I was also advised never to reset the ATA or the device will reset back to default with the VOIP config and I'd have to call them again so they can...